- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Trenton, NJ)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Pfizer (New York, NY)
- …to the role, harnessing the ability to execute efforts across digital and social platforms . The Digital Medical Engagement Director will report into the ... integration while staying at the forefront of digital capabilities. The Digital Medical Engagement Director plays a critical role in developing a comprehensive… more
- Coinbase (Trenton, NJ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Publicis Groupe (New York, NY)
- …ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms , identity resolution solutions, DSPs, etc + ... media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining...what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... and financial reporting skills. ? Excellent leadership, communication, and stakeholder engagement abilities. ? Proficiency with revenue cycle software and Microsoft… more
- Compass Group, North America (New York, NY)
- Restaurant Associates **Position Title: Director of Hospitality and Guest Engagement ** **Salary: $135,000 - $150,000** **Other Forms of Compensation:** Benefits, ... Work,_ **This is R/A** **!** **Job Summary** As the Director of Hospitality and Guest Engagement supporting...change management skills. + Familiarity with Medallia or other customer experience platforms (preferred). + Bilingual skills… more
- Merck (Rahway, NJ)
- **Job Description** Join our Animal Health team as the Associate Director , Customer Support for US Pet Technology. We're looking for an experienced ... contact-center leader to shape the customer experience for pet owners using... experience for pet owners using our products and platforms . This is a collaborative, cross-functional role with visible… more
- Bristol Myers Squibb (Princeton, NJ)
- …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... capabilities that determine which actions, messages, and channels to deploy for each customer and when. The Director will translate brand and Therapeutic Area… more
- Merck (Rahway, NJ)
- …animals. Within the Animal Health Division, we are seeking an Associate Director , Customer Operations, to provide strategic leadership that elevates operational ... efficiency and drives customer success across our US Animal Health enterprise. Reporting...our US Animal Health enterprise. Reporting to the Executive Director of Business Operations, this individual will lead a… more
- Bristol Myers Squibb (Princeton, NJ)
- …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... automation capabilities that guide actions, messages, and channel selection for each customer . The Associate Director collaborates closely with brand and… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... clients achieve measurable outcomes and long-term value from our platforms , which will drive long-term customer value...customer value and retention for our business. The Customer Success Director is a senior leadership… more
- Bristol Myers Squibb (Princeton, NJ)
- …processes that power our omnichannel content, customer data, and engagement ecosystems. The Director will partner with the CRM/Marketing Automation, ... Taxonomy & Tagging Framework** + Develop a comprehensive taxonomy covering content, customer , channel, product, campaign, and engagement classifications. + Build… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …business challenges and processes. Knowledgeable about data privacy and its application in platforms and in the member and customer systems of the organization. ... Senior Manager Member Platforms (E5998) - 250249 : MGT-B50 Description Job...of data-informed product decisions, online platform marketing, and incorporating customer feedback. This role will have budgetary responsibility as… more
- Deloitte (New York, NY)
- Senior Art Director , CRM Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ... 18, 2026 Work you'll do As the Senior Art Director , CRM you will be responsible for shaping and...mail versioning. + Collaborate with CRM strategists to map customer journeys and identify high-impact engagement moments,… more
- Capital One (Trenton, NJ)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- Bristol Myers Squibb (Princeton, NJ)
- …best practices + Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement , and ... in their personal lives. Read more: careers.bms.com/working-with-us . **Summary:** The Director , Commercial Data Product Owner will implement and operationalize the… more
- Ascendis Pharma (Princeton, NJ)
- …and develop their skills. Position Summary The Senior Manager, Omnichannel and Customer Engagement supports the execution and optimization of omnichannel ... digital, social, and non-personal promotional tactics. + Monitor and optimize customer engagement across HCP and patient/caregiver touchpoints. + Support… more