- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Sanofi Group (Bridgewater, NJ)
- …As part of the Business and Technology Modernization team, we are looking for a Customer Experience ( CX ) leader who will be in charge of delighting ... and retention. + Prepare and present regular reports on customer experience metrics to senior ...change (essential) + Experience with CRM systems, CX platforms and customer service technologies (essential)… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Architect, Informatica role is a pivotal position that involves the creation… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect is responsible for driving the technical roadmap and direction… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Engineer, Software designs and develops key cloud-first, full-stack software products.… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com **Overview of Job Function:** Verint's Senior Software Engineer works with a global team of...Engineering or related field + 5 - 8 years experience in design and programming large scale applications through… more
- Intuit (New York, NY)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience ( CX ), Leadership, Long Term Planning, ... department, you'll work with an agile and innovative team. Sr . Analyst, Change Initiatives Risk Assessment, you'll facilitate the...are** + **You have a minimum of 6** years experience in Financial Services and Risk Management + **You… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Bristol Myers Squibb (Princeton, NJ)
- …empower them to perform their roles effectively. They will help tailor the global Field Medical Customer Experience (FM CX ) strategy to the needs of the US ... global FME vision and strategy + Collaborates with the Senior Director, WW FM Customer Experience...VP of US FM to tailor the global FM CX strategy to ensure a seamless, personalized experience… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Trenton, NJ)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more