- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- CoreSite (Chicago, IL)
- …and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of ... that internal customer demands are met. A Tier 2 technician requires the following skills:...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- Veralto (Chicago, IL)
- …**The essential requirements of the job include:** + 1- 2 years in an HR, Customer Service or Shared Services role + High School Diploma or equivalent + ... The Role** We are seeking a **Regional Human Resources Service Partner** to enhance the Human Resources Shared Services...database, FAQs, and training materials. + Escalate cases to Tier 2 and Tier 3… more
- RKON (Chicago, IL)
- …and proven experience with Microsoft 365 and Teams. Must possess above average customer service , organizational, verbal and written skills. The goal of End ... do not contact. Responsibilities Include: + Provides world class customer service by acting as a ...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- RKON (Chicago, IL)
- …impacting issues as well as applying changes or modifications to existing support customer environments to maintain both quality of service and security ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. RKON does not… more
- Crash Champions (Chicago, IL)
- …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Argonne National Laboratory (Lemont, IL)
- …for supervising and mentoring a team of 3-5 Tier 1 and Tier 2 support professionals in the IT Service Desk, which serves as the first point of ... The IT Service Desk Manager is a technical lead role...Desk's operations, applying ITIL frameworks to improve processes, enhance customer experience, and ensure alignment with the organization's strategic… more
- Keeper Security, Inc. (Chicago, IL)
- …in company policies + Know when to escalate more in-depth issues to the Tier 2 team + Provide excellent B2B customer service and top notch support + ... Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise...customer calls, tickets and chats regarding product problems, service questions and general client concerns + Consistently remain… more
- Rush University Medical Center (Chicago, IL)
- …case. **Summary:** This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests ... Chicago, Illinois Business Unit: Hospital: Rush University Medical Center Department: Employee Service Center **Work Type:** Full Time (Total FTE between 0.9 and… more
- Eaton Corporation (Chicago, IL)
- …headfirst into real-world problems, honing the skills you need to develop into a top- tier leader. Your assignments are more than tasks and busy work, they're your ... degree) with a $10,000 sign on bonus. This Field Service Engineering role includes a company vehicle and eligibility...August of 2025 * Minimum overall cumulative GPA of 2 .8 * Minimum of one internship/co-op experience or an… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- Proven IT (Merrillville, IN)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... engage directly with users through face-to-face interactions, delivering exceptional service and ensuring their needs are met with professionalism...as a team with Tier II and Tier III to solve a customer 's issues.… more
- CoreSite (Chicago, IL)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... shift which requires the ability to regularly work from 2 :00 pm to 10:30pm CST Tuesday - Saturday. Mechanical...and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV… more
- SAIC (Matteson, IL)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...side engineers. + Ability to act independently in a customer environment, as well as the ability to engage… more
- Cengage Group (Chicago, IL)
- …any unexpected events or issues that may affect attendance or performance. **Experience** + 1- 2 Years Experience in Customer Service + Bilingual - Fluently ... we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Tier 2 - Student Advisor is a critical role… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- Kyndryl (Chicago, IL)
- …Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- CoreSite (Chicago, IL)
- …is for the Day Shift which includes the hours of: 6:00am - 2 :30pm CT Mechanical responsibilities will include chilled water systems and components, HVAC systems ... main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more
- Publicis Groupe (Chicago, IL)
- …a powerful data-driven, integrated messaging platform that works across the sales and service lifecycle. This cross- tier , cross-channel system is fueled by the ... the idea of a "Digital Salesperson" who leads a customer through the entire lifecycle of their automobile ownership...boundless enthusiasm, and tireless energy-with a passion for client service that fuels us into the future, this might… more
- Crash Champions (Chicago, IL)
- …of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs ... Ability to: + Read and understand factory and non-factory service information + Perform and analyze vehicle health analysis...factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose,… more