- Datavant (Little Rock, AR)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Capital One (Little Rock, AR)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Little Rock, AR)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Little Rock, AR)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Little Rock, AR)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Lumen (Little Rock, AR)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Little Rock, AR)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Verint Systems, Inc. (Little Rock, AR)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Little Rock, AR)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Concentrix (Little Rock, AR)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more
- Liberty Utilities (White Hall, AR)
- Lead, Business Functions - Fixed Asset Lifecycle (PowerPlan) LU Service Corp. Gainesville, GA, US, 30501Fall River, MA, US, 02720Tilton, NH, US, 03276Londonderry, ... and effectively. The incumbent will leverage strong troubleshooting skills to support end users of varying levels of technical knowledge. The incumbent must have… more
- Teradata (Little Rock, AR)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Lumen (Little Rock, AR)
- …full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services , including business development, sales, upselling, cross-selling, migration, and retention. This ... systems, addressing integration challenges, data security, network readiness, and user training. + Accretive Sales: Contribute to revenue growth through… more