- Custom Computer Specialists (East Lyme, CT)
- Level 1 Help Desk Support Technician Location East Lyme, CT Company Order Number 2936 # of openings 1 Apply Now ... our goal is to make technology easy and to help our clients use it as effectively as possible....is looking to hire a Helpdesk Support Technician - Level I to be an integral part of our… more
- GovCIO (Hartford, CT)
- …perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ... + Minimum 1 year of technical support, help desk , or call center experience (or...history (past 7 years) + Verification of your highest level of education + Verification of your employment history… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- Covr Financial Technologies (Hartford, CT)
- …hours LOCATION: Remote What We Offer: We're looking for licensed Life agents to help us on our continued journey to revolutionize the way life insurance is ... receive daily leads from our financial institution partners to help their members secure Life Insurance from a choice...from partners such as E*Trade, Navy Federal, Boeing, Golden 1 Credit Union, more. The members are contacting you… more
- GovCIO (Hartford, CT)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... VA-provided telehealth and digital health devices. This entry to mid- level position provides both inbound and outbound call support...can't do it alone. We need great people to help us do great things - for our customers,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application… more
- Travelers Insurance Company (Hartford, CT)
- …performance-based cash incentive awards. **Salary Range** $73,900.00 - $122,000.00 **Target Openings** 1 **What Is the Opportunity?** We are seeking an ITSM Process ... + Ensures communication of incidents occurs according to agree upon Service Level Agreements (SLAs). + Drive incident escalation per defined best practices. +… more