- Home Depot (Bloomfield, CT)
- …Participate in a structured training program covering all aspects of retail store management , including operations, customer service , sales & profitability, ... actions to resolve situations promptly + 10% - Operations Management - Perform Opening, Closing MOD and other whole...deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service … more
- Home Depot (Enfield, CT)
- …Participate in a structured training program covering all aspects of retail store management , including operations, customer service , sales & profitability, ... actions to resolve situations promptly + 15% - Operations Management - Perform Opening, Closing MOD and other whole...deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service … more
- Commonwealth Care Alliance (Springfield, MA)
- …and verbal + Strong interpersonal and customer relations skills + Strong customer service skills + Ability to work in multiple systems, often simultaneously. ... 024450 Clin Alli-Care Management **Position Summary:** Commonwealth Care Alliance's (CCA) Clinical...inform continuous and meaningful updates to the care and service plan. + Resource and expert for members regarding… more
- Everon (Wallingford, CT)
- …documentation of work performed. + Prepares inspection/ deficiency reports for submission to management + Interfaces with service management to ensure that ... of this position is to test, perform routine inspections, document deficiencies and service fire alarm systems, as well as other fire safety product lines. Typically… more
- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Robert Half Finance & Accounting (Hartford, CT)
- …Hartford Area) Great opportunity to join a global aerospace supplier as the Order Management Supervisor , overseeing the customer order process and leading a ... + Lead and support a team of 2-3 individuals + Develop and enforce customer service policies and address complex inquiries or complaints. + Track KPIs,… more
- Conduent (East Hartford, CT)
- …staff are meeting contract requirements as they relate to call handling, customer service , and accuracy. Qualified candidates will bring forward innovative ... when applying._ Reporting to the Site Operations Manager, the **Call Center Supervisor ** is responsible for the supervision of Call Center Staff. This person… more
- CVS Health (Cromwell, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... heart, each and every day. **Position Summary** The Shift Supervisor Trainee role is an entry-level, short-term role that...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- Cintas (Hartford, CT)
- **Requisition Number:** 216780 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Eversource Energy (Windsor, CT)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- TD Bank (West Hartford, CT)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet...frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in… more
- CVS Health (Enfield, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- CVS Health (Suffield, CT)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Lowe's (East Hartford, CT)
- …damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, ... What You Will Do The BDC Support Supervisor is the subject matter expert and is...provide feedback to Network Optimization Development Managers. *Demonstrate excellent customer service : Handle escalated inquiries from the… more
- Baystate Health (Springfield, MA)
- …Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management , and customer service skills. * Leads employee ... huddles * Serve as a resource and mentor to staff regarding de-escalation, customer service , and enforcement of security procedures. * Monitor security systems… more
- Eversource Energy (East Berlin, CT)
- …response and managed EV charging programs; responsibilities include vendor and customer contract management , budgeting, reporting, forecasting, enrollment & ... with the third day set by the employee and supervisor based on department needs\. These guidelines apply to...customer engagement, dispatch for demand response events, data management & analysis\. + Work closely with vendors for… more
- Compass Group, North America (Meriden, CT)
- …** , you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services ... + Communication skills both written and verbal and ability to communicate with management , client, customer and associate levels. + Computer skills and knowledge… more
- Burlington (Newington, CT)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Brink's (New Britain, CT)
- …and process redesign to drive continuous improvement * Maintain and provide quality customer service * Secure inventories by executing controls and ensuring ... is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our...employees. We have a challenging opportunity for a Route Supervisor . Job Summary: The Route Supervisor is… more
