- The Cigna Group (Bloomfield, CT)
- …the open position you see is right for you, we encourage you to apply! **About the team ** Calling all customer experience champions - we are looking for a ... Marketing Analytics, Digital, Product, Account Management, and more, **we co-create thoughtful customer experience strategies** with the goals of, a) helping… more
- The Hartford (Hartford, CT)
- …and business line UW/sales channels. This role coordinates closely with the enterprise customer experience team , research team , business strategy ... Director Customer Experience - MQ06CE We're determined...Establish the approaches and implementation of research to understand customer loyalty and return on investment. + Lead… more
- CVS Health (Hartford, CT)
- …competitive landscape across the healthcare and retail industries. Reporting directly to the Lead Director of Customer Experience , Enterprise Insight, the ... and Heath Insurance businesses. Working with a cross functional team of insights professionals, customer experience...a cross functional team of insights professionals, customer experience , and consultants, this person will… more
- Michaels (Avon, CT)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - HART-AVON, CT Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Tractor Supply Company (Farmington, CT)
- …of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience . The Team Leader is also responsible for promoting a ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader ...+ Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that… more
- Michaels (New Britain, CT)
- …with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... HART-NEW BRITAIN, CT Lead and coach a team of framers who focus on building customer...custom framing experience is preferred Retail management experience Experience leading a sales team… more
- Evolent (Hartford, CT)
- …better health outcomes and a more connected care journey. We are hiring for a Team Lead to join our Pharmacy Care Customer Service Team . The Team ... team in achieving and maintaining service levels and customer experience , understanding that service has a...the organization. **What You Will Be Doing:** + The Team Lead provides support to Customer… more
- H&R Block (East Hartford, CT)
- …Standards execution and client service experience , with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point ... **551114BR** **Title:** Associate Team Leader **Our Company** **:** At...coverage and engaging with clients to deliver an outstanding experience + Lead daily activities to ensure… more
- H&R Block (Colchester, CT)
- …relationships that will grow stronger every year. Joining us as a ** Team Leader ** , you'll provide leadership to a customer -centric team of associates ... execute on Service Standards recognizing outstanding associate contributions + Lead daily team meetings and communicate essential...Expertise** + Prior experience working in a customer service, shift leader , or similar role… more
- H&R Block (East Hartford, CT)
- **529470BR** **Title:** Multi-Unit Team Leader **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to ... **A Typical Day ** Joining us as a **Multi-Unit Team Leader ** , you'll provide leadership over...to resolve associate issues and address performance concerns + Lead daily team meetings and communicate essential… more
- H&R Block (South Windsor, CT)
- **533948BR** **Title:** Block Advisors Multi-Unit Team Leader 2 **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our ... is always open. **A Typical Day** As a **Multi-Unit Team Leader ** at a Block Advisors office,...to resolve associate issues and address performance concerns + Lead daily team meetings and communicate essential… more
- IDEX (Farmington, CT)
- **Is a Team Lead Role at Mott a GREAT fit for...and coordinating multiple priorities this job is for you. A team leader is a role model in the group ... and being an advocate for change and improvement. The team lead has a direct impact on...a memorandum for record. 6. Drive actions to resolve customer complaints with Quality 7. Creating a culture of… more
- Grant Thornton (Hartford, CT)
- Grant Thornton is seeking an Experience Leader (Associate Director) to join the team . Approved office locations can be found below. As an Experience ... the strategic design and orchestration of our end-to-end client experience across all stages of the journey-from lead...Design, or related field preferred + 8-10 years of experience in client/ customer experience , digital… more
- American Express Global Business Travel (Hartford, CT)
- …- Friday:** **9:30am - 6:00pm PST** **Key accountabilities** **People** + Act as the People Leader for all Travel Consultants in the team + Coaching - provide ... CSAT performance, identify actions and communicate results **Skills and Experience ** + People Leadership - Managing a team...their own solutions + Relationship building and management + Customer service focus + Focus on customer … more
- The Hartford (Hartford, CT)
- …future. The Hartford Financial Services Group is seeking a highly creative and passionate Lead Data Engineer with experience working in a dynamic and broadly ... responsibility of this role is to manage our joint customer connection application which leverages entity resolution to discover...and P&C. We are looking for an independent technical leader who will partner closely with business leaders and… more
- Burlington (Bloomfield, CT)
- …an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part ... Time Customer Service Lead , under the guidance of the Assistant Store Manager...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- The Hartford (Hartford, CT)
- Team Leader Claims - CH08AE We're...make sound decisions based on a mixture of analysis, experience and judgment + Manage claim assignment process by ... we help shape the future. The WC Claims Plus Team Leader will manage and direct claim...handlers and offer advanced expertise to help teammates + Experience in leading and managing all levels of staff… more
- RTX Corporation (Cheshire, CT)
- …contact and influence, proposal development, and negotiation + Serve as a primary customer contact for program activities + Lead program execution (NRE ... USA **Position Role Type:** Onsite Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and… more
- Ford Motor Company (Hartford, CT)
- …(deliverables and timing) across all internal stakeholders and support activities *Work with Customer Experience Team to support definition and development ... introductions to industry and adoption. **What you'll do ** - Lead Ford's first venture into smart home energy services...all internal stakeholders and support activities + Work with Customer Experience Team to support… more
- Zoom (Hartford, CT)
- …and provide best practices for our customers to drive measurable improvements in customer experience , employee experience , and overall business outcomes. + ... a seasoned consulting professional candidate to join as a Lead in the CX Value Realization Team ....aligning people, processes, and technology to create scalable and customer -centric solutions. + Experience in collaborating with… more