- J&J Family of Companies (Hartford, CT)
- Senior Manager - ITSM Processes - 2406220733W **Description** Johnson & Johnson is recruiting for a Senior Manager , ITSM Process. This role ... to offer an outstanding opportunity to join our team as the ITSM Processes & Governance Senior Manager . The Senior Manager will lead in defining,… more
- Travelers Insurance Company (Hartford, CT)
- …improving production engineering practices. + Ensure alignment of engineering practices with ITSM processes . + Engage with Software Engineering chapter for ... to the team. + Leverage ServiceNow capabilities to enhance ITSM processes and workflows. + Work with...action plans to eliminate future incidents and escalates to senior management as appropriate. + Opens problems and, on… more