- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Bristol Myers Squibb (Brooklyn, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Intuit (New York, NY)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience ( CX ), Leadership, Long Term Planning, ... department, you'll work with an agile and innovative team. Sr . Analyst, Change Initiatives Risk Assessment, you'll facilitate the...are** + **You have a minimum of 6** years experience in Financial Services and Risk Management + **You… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- PNC (Fairfield, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- CIBC (New York, NY)
- …Type** Regular **Weekly Hours** 40 **Skills** Advisory Services, Analytical Thinking, Customer Experience ( CX ), Financial Modeling, Financial Research, ... + Assist in company due diligence investigations + Support senior investment banking colleagues and directing and training analyst...or Masters in Finance is an asset. + **Industry Experience .** A minimum of 3 to 4 years of… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... a core growth avenue for CIBC, having added multiple senior hires over the past two years as the...degree and at least 1 year of relevant work experience ; exposure to S&P Capital IQ, FactSet and /… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... transactional support for the team, and will gain significant experience working on a wide range of "clubbed" and...and justifiable assumptions and downside cases + Work with senior members of the US Leveraged Finance team and… more
- Amazon (New York, NY)
- …org teams and it's many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. Today, most product roles at Amazon are… more
- Amazon (New York, NY)
- …launching Associate/Employee-facing tools, features, enhancements, etc. Preferred Qualifications - Experience in influencing senior leadership through data ... Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Associate Tools. This role will...- Experience working across functional teams and senior stakeholders Amazon is committed to a diverse and… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The PRM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally… more
- Amazon (New York, NY)
- …org teams and it's many global partners Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... is a unique product opportunity to develop a new customer -centric roadmap. We are building a new Product team... experience - Well developed analytical skills and experience setting up CX experiments and analyzing… more
- Amazon (New York, NY)
- …large initiatives across internal/external teams and engineering/science teams to improve the customer experience . The ideal candidate for this role will have ... quality sites across the web. We start with the customer and work backwards in everything we do, including...more selection-a win-win! We are looking for a seasoned Senior Business Marketing Manager to be a large cross-functional… more
- Amazon (New York, NY)
- …vehicle of choice. In this role, you'll be designing new product offerings for a new customer experience on Amazon. The Vehicle Sales UX team is seeking a ... customer -obsessed Senior Manager, Product Design to join...big, framing designs in the context of the broader customer experience , and are equally comfortable diving… more
- Amazon (New York, NY)
- …person would have experience defining long-term product strategy, enjoys being customer obsessed, brings strong CX skills, technical knowledge and is ... large engineering team, UX designers, business intelligence SMEs. The Senior Product Manager Tech ( Sr . PMT) is...- 2+ years of end to end product delivery experience - 5+ years of technical product or program… more
- MetLife (New York, NY)
- …focused on delivery of customer and business value. The Role: The Senior Experience Strategist sits within CXD. They will be responsible for guiding ... nurtures, develops, and attracts top talent. Within GBM, the Customer Experience Design (CXD) team is the...practices to translate that mindset into tangible outputs. The Senior Experience Strategist will leverage user research… more