- Michaels (New York, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NYC-BROOKLYN HEIGHTS, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DoorDash (New York, NY)
- …Role Our team is looking for a Manager to help our Seamless Experience teams reduce customer -driven cancellations, customer concern about progress of ... About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there… more
- Guardian Life (New York, NY)
- …the forefront of deepening engagement with customers and ensuring they have a world-class customer experience every day. The Manager of Engagement and ... be an experienced marketing professional who is passionate about enhancing customer experience and satisfaction, bringing innovative and data-driven marketing… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- Persado (New York, NY)
- …as needed (estimated 1-2 times per quarter) What You Bring: + 3-6 years of relevant experience as a Customer Success Manager , Account Manager , or similar ... & 2022. What We Are Looking For: As a Customer Success Manager , you will be responsible...Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics… more
- Google (New York, NY)
- …experience . + Experience serving in the capacity of a pre-sales, customer -facing field development manager . + Experience with contact center ... working in a cloud computing environment, or equivalent experience in a technical customer -facing role. +...conversational applications. As a Generative AI Field Solutions Architect Manager , you will lead Google Cloud Sales teams to… more
- MongoDB (New York, NY)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... across teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Minimum of 5… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- WestRock Company (Deer Park, NY)
- Customer Service Manager - Deer Park, NY The opportunity: The Customer Service Manager (CSM) represents Smurfit Westrock to customers as a critical ... liaison between the customer , sales, production, and operations teams. The Customer Service Manager (CSM) simultaneously provides support to the leadership… more
- Amazon (New York, NY)
- …each user and prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal ... - aligning with business goals, compliance standards, and user experience principles. * Drive quick and strong consensus for...in and get the job done. As a Product Manager , you will be 100% customer focused,… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...simpler." Qualifications + Minimum of 2-4 years of professional experience in account management, relationship management, customer … more
- Qualtrics (New York, NY)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... across the globe who think that's work worth doing. ** Customer Success Manager , Managed XM** **Why We... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in… more
- Amazon (New York, NY)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong… more
- Amazon (New York, NY)
- Description Customer Behavior Analytics (CBA) Finance seeks a Finance Manager to support CBA tools that inform financial decisions across our marketing ... and value the impact of changes made across Amazon customer experiences. The Finance Manager will partner...impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA… more
- eightfold.ai (New York, NY)
- …growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our customers' post-sales ... help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to help our customers… more
- Arrow Electronics (New York, NY)
- **Position:** Customer Success Manager - CloudHealth **Job Description:** Job Description Are you passionate about maintaining and growing CloudHealth ... customer relationships? Arrow is looking for a Customer Success Manager who will grow the...and Services sales success is focused on margin. + Experience selling directly to end-users. + Experience … more
- Amazon (New York, NY)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (New York, NY)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more