- Zoom (Hartford, CT)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Coinbase (Hartford, CT)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Raising Cane's (Enfield, CT)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- CBRE (Hartford, CT)
- Customer Service Coordinator (3rd Shift) Job...to inquiries about products and services. This job is part of the Call Center job function. They are ... line GWS Segment Role type Full-time Areas of Interest Customer Service , Facilities Management Location(s) Remote -...and distribute various ad hoc reports for review. + Lead by example and model behaviors that are consistent… more
- RTX Corporation (Windsor Locks, CT)
- …with the Electrical Power System (EPS) team and external suppliers. The CAC Lead interfaces directly with the Boeing engineering customer on a regular ... ensure strong technical and schedule alignment between Collins and Boeing. + Lead executive and customer presentations, including engagements with Boeing and… more
- Coinbase (Hartford, CT)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Humana (Hartford, CT)
- …the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development cycles, ensuring ... **Become a part of our caring community and help us...put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and… more
- Guardian Life (Hartford, CT)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Humana (Hartford, CT)
- …The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... **Become a part of our caring community and help us...and complexity ranging from moderate to substantial. As a Lead Product Manager, you will be a key driver… more
- Eversource Energy (East Berlin, CT)
- …O\-1, etc\.\)\. **Our Team:** We have an amazing opportunity as the Lead Engineer, Development, Security and Operations \(DevSecOps Engineer\)\. This critical role ... concepts, networking, identity, security, storage, and computer services\. The Lead Engineer will support the infrastructure build, manage Continuous Integration,… more
- Capital One (Hartford, CT)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- Humana (Hartford, CT)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with… more
- Amentum (Hartford, CT)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- Eversource Energy (East Berlin, CT)
- …needs\) or should the policy change\. Role and Scope of Position: As the Lead Application Security Architect, and as part of the Cybersecurity Architecture team ... at Eversource, you will lead a team that works alongside other cybersecurity specialists...Public Cloud Technology from one of the major Cloud Service Providers \(e\.g\. AWS Certified Solutions Architect, Microsoft Azure… more
- Humana (Hartford, CT)
- **Become a part of our caring community and help us put health first** About the Role Humana and CenterWell are developing a cutting-edge Next Best Action (NBA) ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- Capital One (Hartford, CT)
- Sr Lead Software Engineer, Back End/SRE - Shopping (Remote-Eligible) **Do you love building and pioneering in the technology space? Do you enjoy solving complex ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs.** **Capital One Shopping is looking for our… more
- Humana (Hartford, CT)
- …The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... **Become a part of our caring community and help us...great products are important, it's the quality of our service that truly defines us. We know that when… more
- Carrier (Chicopee, MA)
- …food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We ... continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit… more
- Walgreens (Windsor Locks, CT)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... customer complaints to management. **Job ID:** 1701699BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Part -time **Job… more
- Sharecare (Hartford, CT)
- …(ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service . The Associate must safeguard patient privacy at all ... a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and… more