- Concentrix (Lansing, MI)
- …and services while providing world-class customer service, troubleshooting, and technical support + Provide inbound customer support using a call ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) - Remote** Operations… more
- Brunswick (Lowell, MI)
- …coordination. + **Global Perspective** : Ability to handle international documentation, and support diverse customer bases. + **Collaborative Spirit** : Strong ... This role is ideal for a technically skilled and customer -focused individual who thrives in a fast-paced environment and...+ Serve as a primary contact for electronic solutions support via phone and email + Manage service order… more
- TEKsystems (Lansing, MI)
- …the office running smoothly What We're Looking For + Strong communication and customer service skills + Ability to multitask in a fast-paced environment + Previous ... experience in healthcare or administrative roles is a plus ✅ Ready to Apply? Take the first step toward a rewarding career in healthcare. Quick, one-step interview process-apply today! Job Type & Location This is a Contract to Hire position based out of… more
- Datavant (Lansing, MI)
- …skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and ... staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and… more
- Oracle (Lansing, MI)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... the Support Renewal Representative is to act as a customer liaison for all Premier Support Service's questions and order quoting and processing. Working in a… more
- Coinbase (Lansing, MI)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Concentrix (Lansing, MI)
- … Service Rep - Tax (Seasonal) working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Concentrix (Lansing, MI)
- …Customer Service Rep - Healthcare working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Concentrix (Lansing, MI)
- …Tax (Seasonal, Bilingual: English / Spanish) working from home, you will: + Provide inbound customer support using a call flow guide in the customer 's ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Oracle (Lansing, MI)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Coinbase (Lansing, MI)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- Oracle (Lansing, MI)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the… more
- Trellix (Lansing, MI)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Coinbase (Lansing, MI)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
- Wolters Kluwer (Lansing, MI)
- …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Oracle (Lansing, MI)
- …health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within ... and Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer … more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises ... Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established… more
- Brink's (Lansing, MI)
- …understanding of the armored car business. + Demonstrated leadership in operations, product support , or customer support environments. + Bachelor's degree in ... + Partner with Sales and Field Operations to manage customer expectations and deliver seamless support + Develop and refine KPIs and quality assurance measures… more
- Coinbase (Lansing, MI)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social ... & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience. *What you'll be doing* * Build and lead a… more
- Eaton Corporation (Galesburg, MI)
- …aspects of customer relationships and daily interactions. Implement, lead, or support customer action calls, customer visits, complaint resolution, etc. ... on our customers, able to maintain calm in stressful situations. * Support customer escalations if necessary **Qualifications:** **Basic Qualifications ( must… more