- Fastly (New York, NY)
- …Come join us. Reporting to the Chief Technology Officer, the VP of Customer Performance Operations is responsible for operationalizing a cross-functional ... and maturity of the program. This is an individual contributor position. As Customer Performance initiative matures, this role may take on additional… more
- Citigroup (New York, NY)
- …communicating new benefits, features and products that can strengthen our relationship. The Head of ECM Customer Management is responsible for developing ... for these segments working with cross-functional partners including Product, Digital, Customer Experience, Risk, Analytics, and Operations . Lastly, this… more
- Zurich NA (New York, NY)
- Head of Financial Lines, Underwriting 114222 Zurich North America is seeking a Head of Financial Lines to lead our National Accounts and Middle Market Financial ... Lines business unit. This role reports to the US Head of National Accounts with dual accountability to the US Head of Middle Market. Our preference is for the… more
- Axis (Red Bank, NJ)
- …taking part in the selection process. **Job Description** AXIS is seeking a ** Head of A&H** **Reinsurance** **Claims** to join our Global Reinsurance Claims team ... reporting to the Global Head of Reinsurance Claims. As the Head ...implementing strategies to improve efficiency, cost containment, and enhance customer satisfaction. Additionally, you'll collaborate with other departments, such… more
- AIG (New York, NY)
- Head of Underwriting, North America Accident and Health Join us as Head of Underwriting, North America Accident and Health to step up to a key team leadership ... and AIG. This role will report into the Regional Head of A&H and the Global Chief Underwriting Officer...enhancements aligned with agreed business strategy and with segmented customer needs. + Develop product constructs that support agile… more
- Citigroup (New York, NY)
- …lead the way in the continuously evolving financial services sector. Citi has financial operations in 160 countries, with 200 million clients and has the breadth and ... successfully integrating credit strategies and promotions within our Merchant Partners' customer shopping journeys and evolving key capabilities to drive increased… more
- TD Bank (New York, NY)
- …Business:** Risk Management **Job Description:** **Job Profile and Role Overview:** The Executive Head of US ORM Consumer Bank will be responsible for managing the ... This position requires extensive experience in various consumer banking operations and the ability to manage and mitigate risks...ability to manage and mitigate risks effectively. The Executive Head of US ORM Consumer Bank acts as a… more
- Equitable (New York, NY)
- Head of Credit Investments, General Account ( 240000EN ) **Primary Location** : UNITED STATES-NY-New York **Organization** : Equitable **Schedule** : Full-time ... research, trading and management of the GA portfolio. **Job Overview** The Global Head of Credit Investments will have responsibility for oversight and management of… more
- MetLife (New York, NY)
- …develops talent, empowers individuals, and manages diverse teams to drive engagement and performance . * Focuses on Customers - Promotes customer centricity and ... drive efficiencies, improve accuracy while reducing risk, and improve customer and employee experience. IA team has had a...dollars in savings and improved experience. The Role: The Head of Automation will play a key role within… more
- Guardian Life (New York, NY)
- …responsible for managing Guardian's dental offering to ensure financial, operational, and competitive performance . As the Head of Dental Product, you will lead a ... strategies that keep pace with ongoing industry changes, allowing Guardian to meet customer and market expectations. **You Are** + A highly motivated individual who… more
- Intuit (New York, NY)
- …high- performance culture focused on accountability, continuous improvement, and customer satisfaction + Analyze and improve sales processes to enhance efficiency ... solutions powered by GenAI. We are looking for a customer -obsessed, strategic, and analytical sales leader with experience and...leading and inspiring scaled sales teams. Reporting to Mailchimp's Head of Sales, you will lead a team of… more
- Banco Popular Puerto Rico (New York, NY)
- …New York, NY, US, 10004 Company: Popular Workplace Type: Hybrid Manager II - Head of Product Management AtPopular,we offer a wide variety of services and financial ... and join our community! Short Description TheManager II - Head of the Product Management Unitis a leadership role...analytics, growth, and marketing + Drive focus on understanding customer insights to drive product decisions. + Define and… more
- SAP (New York, NY)
- …+ ** Customer Focus:** strong focus on the Customer and customer success outcomes. + **Business performance :** ability deliver against financial and ... better and improve people's lives. **JOB SUMMARY** The Global Head of Services Sales is responsible for the growth...serves as a key leader in the CBO Chief Customer Office organization. **JOB DESCRIPTION AND TASKS:** **Services Sales:**… more
- Amazon (New York, NY)
- …budgets to achieve customer acquisition, adoption and ROI goals. As the Head of ACE Investments Team, you will lead the team in continually working backwards ... over 80% of unicorns, build on AWS. The AWS Startup Acquisition and Customer Experience (ACE) team is seeking a talented, experienced and self-directed Senior… more
- Wells Fargo (New York, NY)
- **About this role:** Wells Fargo is seeking a Head of Specialized Industry Product Solutions (Product Management Director) within Global Treasury Management as part ... + Collaborate with cross-functional teams, including sales, marketing, finance, and operations , to ensure alignment and execution of business objectives. + Conduct… more
- Storyful (New York, NY)
- Job Description : **Job Title: (VP/SVP) Head of Storyful's Communications & Brand Strategy Practice** **Location: New York (Hybrid/ In-office 4 days per week)** ... goals and mission to internal and external audiences and aligning strategy with customer needs** **PR & Marketing Client Strategy** + **Acts as a thought leader… more
- New York Road Runners (New York, NY)
- …and work closely with leaders and team members to develop individual performance goals that align with organizational and departmental strategic plans. + Assess ... ED&P to ensure all plans integrate seamlessly into the overall youth event operations . + Ensure culture, diversity and inclusion are embedded in the team's… more
- Krewe (New York, NY)
- …activities and report KPI's + Customer Experience: Champion a customer -centric approach to in-person operations , striving to exceed expectations at ... of accountability. We are seeking a highly experienced and motivated Director of Retail Operations to join our In-Person team. The Director of Retail Operations … more
- Amazon (Carteret, NJ)
- …business plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and ... clarify requirements and expectations for Operations and Area Managers. Measures performance , provides...and reaching both below the waist and above the head * Walking in the FC and around area… more
- Amazon (Edison, NJ)
- …and customer experience - Sets clear goals and expectations for Operations and Area Managers. Measures performance , provides feedback, and holds leaders ... Description Our Senior Operations Managers play a crucial role in exceeding...crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built… more