- VNS Health (Manhattan, NY)
- … dissatisfaction and disenrollment and provide internal feedback on how to improve member retention . Identify opportunities for process improvements. + Ensure a ... to help navigate positive experiences with the Health Plan and ensure member satisfaction to minimize rapid disenrollments. Advocates will assist by resolving… more
- Centene Corporation (New York, NY)
- …and strives to meet daily production metrics designed to achieve higher membership retention . Applicants for this job have the flexibility to work remote from home ... + Fluency in Chinese or Russian strongly preferred + Provide member resolution by researching, analyzing, and documenting inquiries regarding program eligibility;… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …within a reasonable time frame and/or directed to the appropriate party. Retention + Ongoing communication outreach to membership; including but not limited to ... 30, 60, 90 day outreach to ensure member satisfaction. Other Duties and Responsibilities + Keeps management...on a daily basis. Knowledge and Skills: Preferred: + Bilingual with English as a primary language + 3… more