- Google (New York, NY)
- …methodologies, and solutions in the Cloud and IT technology space. As a Senior Program Manager for Customer Success & Digital Strategy, you will be a ... cross-functional or cross-team projects. + 7 years of experience in customer success, program management, or management consulting. + Experience in building and… more
- MongoDB (New York, NY)
- …process, and technology to lead the Project Management Office (PMO) within our Customer Success Center of Excellence. This individual will build the framework upon ... initiatives that unify our internal teams and bring the customer to the center of everything that we do....Lead the design and delivery of the change management program inclusive of readiness activities, team enablement, and implementation… more
- Amazon (New York, NY)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... quality and user experience before reaching our customers. As Senior UX Program Manager , you...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and support a… more
- Research Foundation CUNY (New York, NY)
- Job Title: Senior Program Manager , DOE PVN ID: VA-2501-006645 Category: Managerial and Professional Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS ... the CUNY Internship Programs (CIP) is seeking an organized and self-motivated Senior Program Manager with excellent detail-oriented, analytical, and… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... customer centric approach and helping to build the program . In this role you will also become a...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- CVS Health (New York, NY)
- …who are comfortable using data, technology, and insights to drive business results. The Senior Manager , Customer Retention & Owned Channel Marketing Strategy ... CVS Health plays a pivotal role in driving consistent customer engagement and deepening customer loyalty. In...including email, SMS, push notifications, and direct mail. The Senior Manger will be responsible for developing cross-channel CRM… more
- Microsoft Corporation (New York, NY)
- …of cutting-edge generative AI models. If you join our Responsible AI team as a Senior Responsible AI Assessment Program Manager , you will join an ... in Microsoft ship these evolving technologies responsibly. As a Senior Responsible AI Assessment Program Manager...+ Develop a deep understanding of generative AI technology, customer use cases, and responsible AI practices. + Identify… more
- Amazon (New York, NY)
- …collection strategies and operational plans? AWS Bedrock Data Team is looking for a strong Senior Technical Program Manager who can lead the team to collect ... sets for our highly sophisticated AI programs. As a Senior Technical Program Manager on...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- Amazon (New York, NY)
- Description As a Senior Manager in Process Improvement, you will play an instrumental role in guiding stakeholders across a range of central functions, from ... logistics to customer service and beyond, and addressing challenges with high...strategy, end to end delivery, and communicating results to senior leadership - Experience in program or… more
- Amazon (New York, NY)
- Description We are seeking a dynamic Senior Program Manager to spearhead the development and expansion of our Last Mile insurance programs across North ... insurance programs while driving adoption, ensuring compliance, and enhancing customer satisfaction for deliver partners. Key job responsibilities * Support… more
- Persado (New York, NY)
- …Best Places To Work in 2021 & 2022. What We Are Looking For: As a Customer Success Manager , you will be responsible for partnering with both internal teams and ... customers, develop users and supporters, build a story of program success, and advocate for customer needs...Bring: + 3-6 years of relevant experience as a Customer Success Manager , Account Manager ,… more
- Microsoft Corporation (New York, NY)
- …scale. If that sounds fun, we would love to meet you! EQSP is hiring a ** Senior Technical Program Manager ** (TPM) to address some of our most challenging ... We want to reshape security and empower every user, customer , and developer with a security cloud that protects...our buildout organization. This role reports to the Principal Program Management Manager for Entra's geographic expansion… more
- Amazon (New York, NY)
- …storytelling, and innovation unlike anywhere else. We are currently seeking an experienced Senior Program Manager to join our Entertainment Talent Operations ... and composure under pressure. They will be highly analytical, resourceful, customer -focused, and team oriented, with an ability to deliver results through… more
- Amazon (New York, NY)
- Description Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, ... schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination,… more
- Amazon (New York, NY)
- …self-starter to join our North America Food Safety and Compliance team as a Senior Traceability Program Manager . This position will focus on partnering ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...- Track and report metrics/key learnings to leadership and program partners as part of monthly business reviews and… more
- City of New York (New York, NY)
- …the City's portfolio; and helping implement operations and maintenance best practices. The Senior Program Manager will be charged with responsibilities ... all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New...including, but not limited to, the following: 1. Program Advancement | Build upon existing efforts to execute… more
- Amazon (New York, NY)
- …the world? The WW Cross-Channel Marketing (XCM) team is looking for a talented technical program manager who is customer obsessed, analytical, and has a ... be responsible for developing and managing projects that impact a new customer -facing physical marketing channel. The projects require timely execution with the… more
- Snap Inc. (New York, NY)
- …express yourself, it's always the fastest way to share a moment! We are looking for a Senior Program Manager , SMC Operations to join Snap Inc our Small and ... Medium customer sale channel. This role will join a foundational...have experience in Sales and Operational processes, outsource engagements, program execution and scaling workflow opportunities. They are a… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and the ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- NBC Universal (New York, NY)
- …Special Report or the New Year's Eve countdown on Peacock. As a part of the Peacock Program Planning team, the Senior Manager for News and Live Events will ... We embrace authenticity and inspire people to thrive. The Program Planning team is seeking a news and pop...to build clear narratives in Microsoft Powerpoint + Avid customer of SVOD entertainment and news services, familiar with… more