- Iron Mountain (Annapolis, MD)
- …that will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital ... Customer Success Manager to join our Professional Services team. The Professional Services team is a critical part of our customer technology driven… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty,… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- PagerDuty (Baltimore, MD)
- …life at PagerDuty, discover opportunities, and sign-up for job alerts! The Senior Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- RedSeal (Baltimore, MD)
- Customer Success Manager Position Description About RedSeal. RedSeal, the pioneer in network exposure analytics, delivers actionable insights to close ... and startup experience is desirable. + 5+ years' experience in customer success roles, preferably with security companies, managing portfolio of large enterprise… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring member ... Agents to deliver on retention objectives and enterprise initiatives. The ** Customer Success Manager ** plays a critical role in driving member retention… more
- FranklinCovey (Annapolis, MD)
- …+ FranklinCovey 4DX Platform client admin or facilitator experience. + Sales or Customer Success Manager experience. Benefits include medical, dental, and ... and institutions. To learn more, visit franklincovey.com . **Title:** Technology Success Manager **Division & Department:** Enterprise Strategy Execution… more
- Cardinal Health (Annapolis, MD)
- …(Champs, Nurse Navigator, Pathway Adherence, etc.) + Create and co-manage with Customer Success Manager the Professional Services Portfolio (Clinical ... referrals for assigned customer base + Work closely with the Manager of Customer Success where customers overlap, and increased communication is required… more
- Optiv (Baltimore, MD)
- …position will be fully remote and can be hired anywhere in the continental US_ The Customer Success Manager - Cisco (or Partner Operations Manager as ... call it) is a supporting role assisting Sales and Operations with Cisco's Customer Experience (CX) lifecycle journey. Ensuring customers maximize the value of their… more
- Verint Systems, Inc. (Annapolis, MD)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Norstella (Annapolis, MD)
- Manager , Client Success Company: Norstella Location:...will directly manage a team of up to 9 Customer Success Managers, reporting into the Global ... 2025 Employment Type: Full Time Job ID: R-731 **Description** ** Manager , Client Success - FS, PS &...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- Norstella (Annapolis, MD)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Jan 13, 2025 Employment Type: Full Time Job ID: R-823 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- GCG (Annapolis, MD)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Anywhere Real Estate (Baltimore, MD)
- **The Opportunity** The SVP, Learning and Customer Success at Anywhere Real Estate will transform and lead a high-impact learning and sales enablement function ... learning modalities (in-person, virtual, etc). The centralized Learning and Customer Success team serves as a center...by data and market best practices * Strong people manager & record of accomplishment of leading globally distributed… more
- CACI International (Annapolis Junction, MD)
- Customer Facing Senior Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its...character-based culture have been the driving force behind our success . This position is contingent on funding and may… more
- Under Armour, Inc. (Annapolis, MD)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Amazon (Columbia, MD)
- …for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role ... communicate with customers in order to ensure an exceptional customer experience. This role is an opportunity to support...our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Broadcom (Annapolis, MD)
- …tools, which you will use to drive consumption and adoption + Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives ... Jersey, New York, Maryland, Maine, Massachusetts _ **TECHNICAL ADOPTION MANAGER ** **The Elevator Pitch: Why will you enjoy this...account strategies, and taking ownership of consumption and adoption success for our customer . + Working closely… more
- OSL Retail Services (Ellicott City, MD)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... across the nation-and we're looking for an exceptional Wireless Manager like you! As a crucial part of our...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more