- Koniag Government Services (Baltimore, MD)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team ... not limited to:** + Overseeing the performance of the Tier 1 service desk operations...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1 ** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... IT Help Desk Specialist Location MD -...IT Help Desk Specialist Location MD - Aberdeen Proving Grounds... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …repairs + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless Device ... IAT Level I or IAT Level II certification + Relevant education/experience requirements: 1 + years with Masters, 2+years with Bachelors, 3+ years with Associates, 5+… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... as they arise within the data and telephony network. **Responsibilities** 1 . Perform day-to-day networking tasks to ensure network reliability, availability, and… more