- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- Banner Health (Phoenix, AZ)
- …Preferred experience in contact center data and data sources (ie ACD systems, workforce management scheduling software, etc) Additional related education ... and/or statistical data to prepare and interpret reports for management in an accurate and timely manner. This position...monthly, weekly, daily or ad hoc reports that enable management to control and analyze operations. 2. Works with… more