- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- TEKsystems (Owings Mills, MD)
- …in overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical ... potential. General Information: 40% of calls are password resets. Desk supports internal and external users. The desk...10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …knowledge of PC operating systems, eg, DOS, Windows, as well as work on a help desk . + Demonstrated ability to communicate orally and in writing and to ... will be providing the following duties: + Answer service desk calls and log each one into the IT...calls and log each one into the IT service desk system (presently IBM Maximo). + Respond to emails… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- Cengage Group (Baltimore, MD)
- …first. As a member of the Career Sales team, a **Sales Support Specialist ** ("SSS") is responsible for assisting the sales teams. Working cohesively with Cengage ... Management, Strategic Account Management and Account Executives, you will help to support the sales process. The SSS will...support interactions, run order processes, and assist faculty with desk copies and resource support. + Use clear, concise,… more
- Beltway Companies (Baltimore, MD)
- …values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry! POSITION OVERVIEW + ... Service Department with phone calls and support the service advisor at the desk + Document customers' vehicle issues and maintenance needs accurately + Obtain… more
- Select Medical (Hunt Valley, MD)
- …we believe in delivering an excellent patient experience - starting at the front desk . We are seeking an office assistant to maintain the overall appearance of our ... center and assist front desk staff with administrative tasks. **Responsibilities** + Answer and...answer any questions or offer assistance as needed + Help to maintain a positive patient experience and safe… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Johns Hopkins University (Baltimore, MD)
- …understand what is being described, with attention to detail in transcribing communications into help desk ticketing systems. + Must have the ability to work ... personnel requests for technical support. + Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. + Ensures… more
- TEKsystems (Catonsville, MD)
- …posting Credit Balance and Refund resolution Resident Final Billing Customer Service-A/R Help Desk Month-end Close Translates internal charge files to ... related field of study IS PREFERRED Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM)… more
- Leidos (Fort Meade, MD)
- …related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems. + Provide first-level contact with customers, to ... Certified Internet Associate-Junos Certification (JNCIA-Junos). + Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT). + Cisco… more