- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction,...a ** Help Desk System Specialist ** to join our **Security and Electronic Systems ... or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking System ,Troubleshooting ... to other IT systems , create and maintain user accounts + Create help desk tickets in the designated ticket tracking system , provide an intimal… more
- TekSynap (Rockville, MD)
- …Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more...4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- Centers for Medicare & Medicaid Services (Woodlawn, MD)
- …and identifying problems and challenges facing systems and applications (eg managing Help Desk tickets and trend analysis on customer issues). 3.) Developing ... FCMBCH - DIV OF APPLCTNS DVPMT & SUPP. As a IT Specialist ( Systems Analysis), GS-2210-11, you will develop, maintain, and continuously improve information… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,… more
- Johns Hopkins University (Baltimore, MD)
- …what is being described, with attention to detail in transcribing communications into help desk ticketing systems . + Must possess strong interpersonal ... calls and documents work efforts in a ticketing system . Ensure timely attention to requests to meet service...environment. + Experience with A/V at live events. + Help desk experience. + Excellent interpersonal skills… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems . + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more
- Select Medical (Frederick, MD)
- …we believe in delivering an excellent patient experience - starting at the front desk . We are seeking an office assistant to maintain the overall appearance of our ... center and assist front desk staff with administrative tasks. **Responsibilities** + Answer and...accurate patient files, electronic medical records (EMR) and billing system information. + Prepare patient intake forms prior to… more
- Morgan Stanley (Baltimore, MD)
- We're seeking someone to join our team as a Futures specialist in Wealth Management Operations to provide services and management oversight in connection with the ... industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their… more