- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...+ Experience providing functional support to end users with Records Management Systems + Creation and modification… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... include opening open incidents, work orders or service request records using a ticketing system for all calls, emails,...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk… more
- Sage Hospitality Group (Baltimore, MD)
- …guest accounts ensuring the guests are satisfied. + Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other ... and precise hotel charges upon check-out and maintain accurate hotel records . + Courteously answers inquiries and accepts reservations by accurately communicating… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter....managing and modernizing LAN cabling. + Maintaining and updating records and tracking databases. + Alerting management … more
- Leidos (Baltimore, MD)
- …seeking a **Site Reliability Engineer** to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing teams ... one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter....managing and modernizing LAN cabling + Maintaining and updating records and tracking databases + Alerting management … more
- General Dynamics Information Technology (Laurel, MD)
- …all administrative daily functions for Office to include email aliases, key lists, records management , phone contact information, supplies, etc + Determines if ... and make an impact on our customer. While you help us advance the mission, we'll help ...responsibilities for both Agencies, Supply system requests + Manage desk /space assignments, to include officers on travel and relocations… more
- M. C. Dean (Annapolis Junction, MD)
- …for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with ... and prepare detailed documentation of system performance, including service request records , and analysis + Perform desktop hardware and operating system set-up,… more
- Surgery Care Affiliates (Columbia, MD)
- …and differentiated ways as part of Optum and with our new Specialty Management Solutions business. + We have pioneered a physician-led, multi-site model of practice ... convener, that provides easy predictable billing to patients. + We help physicians address everything beyond surgical procedures, including anesthesia and ancillary… more
- COMSO, Inc (Annapolis Junction, MD)
- …1 required within first 6 months of start date Desired: + Customer Service/Support + Help Desk Support + Linux + SupportIT + UNIX Clearance Requirements + TS/SCI ... deletes, and modifies customer accounts + Maintains and updates records and tracking databases + Alerts management ...updates records and tracking databases + Alerts management to recurring problems and patterns + Candidate must… more