- Michaels (Hurricane, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store -HURRICANE, WV Deliver a customer centric shopping experience by managing...of our teams by providing robust benefits for both full- time and part - time Team Members.… more
- Cabela's (Charleston, WV)
- …with supplies. + Follows all Company Policies and Procedures. + Provides a legendary experience for every customer , every time by assisting customers in ... **_POSITION SUMMARY:_** The Customer Relations Associate performs various Customer ...Often makes recommendations to work procedures, policies, and practices. ** Part Time Benefits Summary:** Enjoy discounts on… more
- Coinbase (Charleston, WV)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for ... guide decisions. * Excellent communication and collaboration skills, with experience working across time zones and cultures....that creates them. * A passion for improving the customer experience through technology and automation. *… more
- The Hertz Corporation (Charleston, WV)
- We are seeking a Customer Experience Manager to lead CX...+ 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...invest in their work every day represent a significant part of our culture - and our success and… more
- Ralliant (Charleston, WV)
- …real- time vs batch tradeoffs) and how data quality impacts customer experience + Strong communication, stakeholder management, and prioritization skills ... portal adoption, and % of orders self-served** -by improving the end-to-end experience from **product data readiness → customer -specific catalogs/entitlements →… more
- Coinbase (Charleston, WV)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Capital One (Charleston, WV)
- …Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering ... and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer ...amount Capital One is willing to pay at the time of this posting. Salaries for part -… more
- Capital One (Charleston, WV)
- …design, with the rich functionality expected by small business and commercial entities. As part of the Strategic Customer Development team, you will deepen the ... Strategic Customer Development Manager, Northern CA - Business Cards...amount Capital One is willing to pay at the time of this posting. Salaries for part -… more
- Cardinal Health (Charleston, WV)
- …Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause ... you have completed new hire training, you will take part in a shift bid to determine your schedule....9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer… more
- Oracle (Charleston, WV)
- …**Distinguishing Characteristics** Support Renewal Representative has at least one year customer service experience within the software and/or related services ... transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle This is a… more
- Unum Group (Charleston, WV)
- …statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the ... When you join the team at Unum, you become part of an organization committed to helping you thrive....Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer… more
- Coinbase (Charleston, WV)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity...for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility +… more
- Concentrix (Charleston, WV)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... time off and holidays and paid learning days. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part … more
- Hilton (Charleston, WV)
- …at our corporate office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a ... digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized...free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest… more
- PagerDuty (Charleston, WV)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer...We embrace and encourage in-person working as an integral part of our culture. Both our employees and external… more
- Walgreens (South Charleston, WV)
- … Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Part - time **Job Function:** Retail **Full Store Address:** 333 MACCORKLE ... **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with… more
- Walgreens (Ripley, WV)
- **Job Description:** **Job Objectives** Models and delivers a distinctive and delightful customer experience . Registers sales on assigned cash register, provides ... obtain patient and drug information and process prescriptions. **Job Responsibilities/Tasks** ** Customer Experience ** + Engages customers and patients by… more
- Wolters Kluwer (Charleston, WV)
- … + Strongly preferred minimum of two years of business-to-business (B2B) client/ customer service experience ; preferably consultative customer service ... Permanent remote role. We are currently seeking dynamic Customer Service Representative to join our growing teams across the country. Wolters Kluwer Lien Solutions… more
- Coinbase (Charleston, WV)
- …its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the ... needs before they become an issue to simplify the customer experience , reduce friction, and strengthen trust...are targeting candidates based in Orlando, FL at this time , but open to talking to top talent in… more
- NTT America, Inc. (Charleston, WV)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... + Education: Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success, account management, or… more