- Michaels (Lancaster, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANCASTER, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Harrisburg, PA)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Fujifilm (Harrisburg, PA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Harrisburg, PA)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- TE Connectivity (Middletown, PA)
- …key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Job Overview: The Customer Service Center ... Customer Care Operations Manager **At TE,... Customer Care Operations Manager **At TE, you will unleash your potential...supporting the vision of the Commercial team and helping Customer Service to deliver the best experience … more
- Rocket Software (Harrisburg, PA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- EDB (Harrisburg, PA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Verint Systems, Inc. (Harrisburg, PA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Ryder System (Harrisburg, PA)
- …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Ryder System (Mechanicsburg, PA)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! The ** Customer Logistics Manager ** will oversee the day-to-day operations within an ... the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If you possess… more
- Ryder System (York, PA)
- …a management team assigned to the branch(es) to include the Operations Manager , Operations Supervisors, Technicians In Charge and Customer Service ... Chain Services in the World! **Summary** The Senior Operations Manager I manages the operations and personnel for approximately...commitment to a safe work environment, quality execution and customer service as evidenced by previous experience … more
- Santander US (Harrisburg, PA)
- …and routines are executed. For example, announces new products and services, customer experience scripting, operations updates, daily plan, key activities to ... Branch Operations Manager , Harrisburg, PA Harrisburg, United States of America...using coaching tools, prompts to help team members improve customer experience in branch. + Effectively communicate… more
- CBRE (Harrisburg, PA)
- Construction Project Manager - Retail Remodel Experience - Travel Required (EST or CST Time Zones Preferred) Job ID 203077 Posted 24-Jan-2025 Service line PJM ... to reach an agreement. + Impact a range of customer , operational, project, or service activities within own team...+ Bachelor's Degree preferred with 5-8 years of relevant experience . In lieu of a degree, a combination of… more
- Woodforest National Bank (Lancaster, PA)
- …* Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...team is required. . Individuals with this level of experience typically report to an on-site manager ;… more
- Norstella (Harrisburg, PA)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Bob's Discount Furniture (Harrisburg, PA)
- …on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The ... responsible for the success and development of Retail Guest Experience Specialists and in achieving location goals. The Retail...customer ready at all times. The Retail Assistant Manager will recruit, hire and train direct report associates,… more
- OSL Retail Services (Ephrata, PA)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... Overview Wireless Manager Are you a dynamic leader with a...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- CVS Health (Lancaster, PA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more