- Cleo (Harrisburg, PA)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Prime Therapeutics (Harrisburg, PA)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- BAE Systems (York, PA)
- **Job Description** The Physical Security Project Manager for Platforms & Services serves as the Program Lead for the Sector s Physical Security Program and reports ... to the Manager of the Joint Security Operations Center. The Platforms...stakeholders on physical security technologies. + Provide on-call 24x7 escalation support for emergency and critical events. **Prefer to… more
- SitusAMC (Harrisburg, PA)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Harrisburg, PA)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Harrisburg, PA)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- SHI (Harrisburg, PA)
- **Job Summary** SHI has an exciting opportunity available as a Project Manager . The Project Manager will lead and manage large and complex Services projects for ... execution across our diverse Services portfolio. This position will report to a Manager within the PMO. This position is remote with Home Office setup asdeterminedby… more
- Deloitte (Mechanicsburg, PA)
- Cyber Digital Identity and Access Management SailPoint Manager Are you interested in working in a dynamic environment that offers opportunities for professional ... As Identity and Access Management (IAM) solutions team Okta Manager , you will + Be the Project Manager...Access Management and Okta + Serve as the primary escalation point for Okta-related incidents and support requests, providing… more
- Insight Global (Lititz, PA)
- Job Description Insight Global is seeking a Technical Project Manager to join a Manufacturing client in the Lancaster/Lititz area. This company manufacturing a ... general project management to track progress, prioritize tasks, etc. The project manager will lead the planning, executing, monitoring, controlling, and closing of… more
- Zurich NA (Harrisburg, PA)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Brady Corporation (Manheim, PA)
- What We Need: We are seeking Central Regional Sales Manager to manage 8-10 Territory Managers in a specified region (East, Central or West). They're looking for ... plan. + 40% Travel with TMs in the territory + Initial point of escalation for territory/customer issues + Ensure product, sales and business strategies are cascaded… more
- WellSpan Health (Lancaster, PA)
- Manager Assertive Community Treatment Program for Adults - Days Location: WellSpan Philhaven, Lancaster, PA Schedule: Full Time Full time (80 hours biweekly) ... health setting required and + Demonstrated expertise in the use of de- escalation skills required and Driver's License Statement: Must possess a valid driver's… more
- Evolent Health (Harrisburg, PA)
- …Stay for the culture. **What You'll Be Doing:** Evolent is looking to hire a Manager of HR Compliance to serve as a strategic leader and subject matter expert ... changes in, HR Compliance programs highlighting risk management, exposure, and escalation process; develops and delivers process guides and training for employees,… more
- Randstad US (Harrisburg, PA)
- The Regional Operations Manager will be responsible for overseeing all operations & teams for a specific Enablement vertical. In this role, you will support the ... AR discrepancies, and escalate when necessary. + Serve as the main escalation contact for all AR/Billing adjustments issues, ensuring timely resolution of challenges… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- H&R Block (Mount Joy, PA)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- Republic Services (York, PA)
- …**POSITION SUMMARY:** The Area Retention Supervisor assists the Area Retention Manager with planning, organizing, directing and coordinating the activities of the ... metrics are being achieved. + Works with Area Retention Manager to manage "Book of Business" assignments based on...+ Focus on Customer Retention with customer quality calls, escalation cases, and developing relationships with BU Ops Teams.… more
- Ryder System (Harrisburg, PA)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- Pearson (Harrisburg, PA)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more
- Fujifilm (Harrisburg, PA)
- …the assistance of technical support, as directed by the Area Service Manager . **Duties and responsibilities** + Performs preventative maintenance as directed. + ... proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and...Performs other duties as assigned by the Area Service Manager . + Comply with and pass all requirements for… more