- Argonne National Laboratory (Lemont, IL)
- The IT Service Desk Manager is a technical lead role reporting to the CELS IT Director. This position is responsible for supervising and mentoring a ... Tier 1 and Tier 2 support professionals in the IT Service Desk , which serves... manager will lead efforts to mature the Service Desk 's operations, applying ITIL frameworks to… more
- RKON (Chicago, IL)
- …targets (managed services environment is a plus) + Experience with service desk software, ticketing systems, and IT service management tools (eg, ... satisfaction. + Implement industry best practices and standards in IT service management. + Manage relationships with...Manager (within 6 months) + ITIL 4 Practitioner: Service Desk (within 1 year) + ITIL… more
- College of Lake County (Grayslake, IL)
- …of hardware and software used by the College. This role reports to the Manager , Help Desk . Required Qualification(s) + Bachelor's Degree or higher OR Associates ... Help Desk Support Associate Bookmark this Posting Print Preview...Functions User Support (60%) + Consistently provides excellent customer service , displaying customer care best practices in support of… more
- BorgWarner Inc. (Bellwood, IL)
- …BorgWarner is currently looking for a "dynamic, results driven" individual to join as an IT Service Delivery Manager for our locations in the Chicago Area ... regional Service Delivery functions which include the Service Desk and IT Governance...area, or location of BorgWarner.The Service Delivery Manager manages customer expectations/needs and utilizes IT … more
- Sunrise Transportation (Downers Grove, IL)
- …role, preferably within the transportation or service industry. + Experience with IT help desk support or familiarity with basic IT troubleshooting. ... billing duties, the Billing Specialist will assist with help desk support and IT -related projects. This hybrid...connectivity, and system errors. + Log, track, and escalate IT support tickets to IT manager… more
- Invenergy (Chicago, IL)
- …lead a cross functional team consisting of business stakeholders and IT staff ( IT Infrastructure, Service Desk , Information Security, and IT Business ... 3-day posting window. Job Description About the Position The Manager , Service Delivery is will serve as...mitigation plans. This role requires understanding the end-to-end technology service catalog, standard IT Service … more
- ALDI (Aurora, IL)
- …more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the ... IT Supervisor, you will report directly to the IT Support Manager . In this role, you...communicates them to the appropriate group. * Ensures that service level agreements are being met. * Attends scheduled… more
- Invenergy (Chicago, IL)
- …escalated service incidents either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and ... the 3-day posting window. Job Description Position OverviewThe TSG Application Manager 's primary responsibility is to manage the collaborative and automation… more
- Deloitte (Chicago, IL)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... this role will end on 12/31/2024. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- ChenMed (Chicago, IL)
- …quality and consistency of Daily and Super Huddles. + Address / resolve any customer- service issues and elevate them to Center Manager and/or Market Clinical ... duties: **Primary Duties and Responsibilities:** + Provide extraordinary customer service and professionalism to all internal and external customers (including… more
- Bread & Butter PR (Chicago, IL)
- Who we are: bread & Butter (https://www.wearebreadandbutter.com/) is a full- service communications agency with a fondness for all things food, drink and travel. We ... our pleasure. We're Looking at You! A Social Media Manager with bread & Butter is a digital whiz...hotels and most likely have been a waiter, front desk clerk, line cook or oenophile in a past… more
- Paylocity (Schaumburg, IL)
- …others see Paylocity. Launch your career with us! The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients ... software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client's needs… more
- House of Blues (Chicago, IL)
- …thrive in an environment full of variables and unknowns. If you like to sit at a desk , write white papers, and theorize on how things should work this is not the job ... should talk. THE JOB Primarily, the Senior Local Ticketing Manager will manage all team members that oversee fulfillment...tickets, ticket promotions, prizing, etc + Manage any customer service issues related to clients not being able to… more
- The Hartford (Chicago, IL)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... information and resolves problems. Supports sales efforts and strategies. Workload/ Desk Management: Responsible for handling high volumes of transactions.… more
- Camping World (Chicago, IL)
- Camping World & Good Sam is seeking a collaborative, growth-oriented Manager of Variable Compensation to join our total rewards team. This individual will be ... communicating and administering all variable and incentive pay plans for sales, service and retail positions + Create and maintain relevant variable pay plan… more
- CompuCom (Chicago, IL)
- …both written and verbally, with customers, peers, Team Lead, and / or Service Delivery Manager + Working knowledge of Windows operating systems, networks, ... We are currently seeking a qualified **Level 2** **Field Service Technician** for an **onsite** position in Chicago, IL....customer support, operations, and processes + Min 1 OEM Desk / Notebook knowledge + Dell Enterprise knowledge +… more
- TEKsystems (Vernon Hills, IL)
- …strong IT professional to join the Network Operations Center as a Service Desk Operations Analyst, where you'll provide 24/7 technical support and ... with a passion for emerging technology and exceptional customer service skills, we want you on the team. This...as new product requirements or equipment failures, to the Manager . + Respond to customers professionally and courteously, relaying… more
- H&R Block (Elk Grove Village, IL)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Anywhere Real Estate (Chicago, IL)
- …interactive onboarding checklist and follow up with internal partners (learning, marketing, IT , Agent Services, others as needed) to ensure new agents are properly ... all CBR agent tools + Provide initial overview of DESK with focus on account activation, enrollment, and various...initial CB marketing material ordering, as requested by the manager . Signage, business cards, name, badges, etc + Manage… more