- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer , with the primary mission of guaranteeing a superlative and ... consistently positive customer experience throughout all facets of the...Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level… more
- Amazon (Washington, DC)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- ABM Industries (Washington, DC)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Any specific offer will vary based on the successful applicant's education, experience , skills, abilities, geographic location, and alignment with market data. You… more
- Bristol Myers Squibb (Washington, DC)
- …to prioritize accounts and develop strategies for key accounts. **-** Ensure continues customer experience improvement **-** Lead financial and program ... **-** Ability to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility, analytical… more
- Department of State - Agency Wide (Washington, DC)
- …with regards to cutting‑edge technology and strategic planning, and serves as the Division's Customer Experience (CX) Lead on Public Diplomacy (PD) interests ... and outside of the Department. Responsibilities Provides insight and advice on Customer Experience (CX) planning and implementation to generate increased… more
- Qualtrics (Washington, DC)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship and… more
- Koniag Government Services (Washington, DC)
- …MS SharePoint, and MS Outlook, and; + Demonstrated customer service experience , and; + Demonstrated ability to lead , manage, assign, delegate, prioritize, ... Government Services company **,** is seeking an experienced, motivated, career and customer -oriented Team Leader with a Secret clearance to support Kadiak and our… more
- PNC (Baltimore, MD)
- …collaboration with internal leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or ... serve. We are all united in delivering the best experience for our customers. We work together each day...to analyze, evaluate and mitigate credit risk and to lead others for credit requests by utilizing advanced knowledge… more
- M&T Bank (Baltimore, MD)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- Under Armour, Inc. (Baltimore, MD)
- … Lead will focus on driving operational efficiencies, enhancing the in-store customer experience that blends DTC Channels, and ensuring POS technology aligns ... technology to improve store-level efficiencies and enhance the overall customer experience . **Your Impact** POS System Management...Excellent problem-solving skills with a focus on efficiency and customer service. * Ability to lead and… more
- The ODP Corporation (Severna Park, MD)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- BAE Systems (Rockville, MD)
- **Job Description** This BAE Systems program supports our federal customer who plays a key role in providing direct cybersecurity engineering support. This program ... and capability gaps and reduce cybersecurity risk of our customer networks. Searching for a big picture thinker to... networks. Searching for a big picture thinker to lead an architecture team working digital transformation in a… more
- Highmark Health (Annapolis, MD)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Under Armour, Inc. (Annapolis, MD)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Northrop Grumman (Linthicum, MD)
- …+ Coordinate between the Chief Engineer, SEIT Lead , Product Team Lead (s), program manager, and customer to ensure the integrity and executability ... MDA is seeking a **Sr. Staff Digital Engineering (DE) Lead Systems Engineer** with demonstrated ability to lead...discipline with 10 years of experience + Experience facilitating internal and customer collaboration to… more
- Northrop Grumman (Linthicum, MD)
- …**Remote Sensing Programs Systems Engineering, Integration and Test** (RSP SEIT) team as a **SEIT Lead ** . As a member of this team, you will have the opportunity to ... test, verification, and validation, and many more! The **SEIT Lead ** is responsible for directing the execution of the...Architect, other engineering team leads, as well as the customer . This position will be based full-time on-site in… more
- CACI International (Washington, DC)
- …that supports funded taskings at Washington Navy Yard (WNY). + This is a working Lead position and a customer -facing role with a strong focus on providing ... adherence to policies, processes, practices, and procedures. + Plan, facilitate, lead , and support customer meetings, presentations, briefings, strategic… more
- Under Armour, Inc. (Baltimore, MD)
- …Seeks and offers solutions to athletes based on their needs **Brand image & Customer Experience ** + Supports in training teammates to provide tailoring option to ... * Execute seamless high-quality hemming by providing a unique experience that meets the needs of the customer...* Train and coach tailor teammates to provide an experience unique to Under Armour. * Lead … more
- General Dynamics Information Technology (Fort Meade, MD)
- …will lead the DEOS Cybersecurity Team in providing the customer NIPRNet and SIPRNet cybersecurity support and guidance for overall confidentiality, availability, ... CE - CompTIA - Security+ CE - CompTIA, CompTIA ** Experience :** 6 + years of related experience ...**GDIT is seeking a** **Cyber** **security Information Assurance/Security Assessor** ** Lead to provide support for the Defense Enterprise Office… more
- Burlington (Baltimore, MD)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more