- NTT America, Inc. (Annapolis, MD)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch Mission Support… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- ISC2 (Annapolis, MD)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** ... As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a… more
- Vontier (Annapolis, MD)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- Pegasystems (Washington, DC)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Microsoft Corporation (Annapolis Junction, MD)
- …agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and ... to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to ... a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational… more
- Proofpoint (Maryland City, MD)
- …either as a Sales/Systems Engineer, Technical Account Manager , Security Engineer, Customer Success Manager , or Product Support, preferably in the ... and tell a compelling story that will excite your customer and have them eager to hear more. Your...us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment +… more
- SHI (Annapolis, MD)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- US Bank (Washington, DC)
- …be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing ... benchmark to maximize the return we see from each new customer . Responsibilities include training new customers on products and technology platforms, monitoring … more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the… more
- Hilton (Annapolis, MD)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more