- Eclaro (Derwood, MD)
- …and document issues. Participate in rotating 24x7 on-call as Disaster Declaration Duty Manager for the assigned shift. Track and support multiple customers ... Project Manager - DR Events Manager Job...customer . Any other tasks as required to fully support client testing activities. Qualifications: Bachelor's Degree, preferred or… more
- Eclaro (Derwood, MD)
- …etc.) in preparation of events. Setup and teardown of infrastructures for customer Disaster Recovery exercises. Provide technical support during customer ... technologies supporting the Service offerings. Responsibilities: Focused on superior customer service with high energy, professionalism, and welcoming characteristics.… more
- IBM (Washington, DC)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Customer Support Manager , you will be responsible for delivery and ... agencies. Required Technical and Professional Expertise + Extensive experience working as a Customer Support Operations leader providing guidance and support … more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking an experienced, motivated, career and customer -oriented Program Support Manager with a Secret clearance to ... support Kadiak and our government customer in Washington, DC. _This position is for a...three weeks paid time off, and more. The Program Support Manager (PSM) is responsible for excellent… more
- Johns Hopkins University (Baltimore, MD)
- …needed. + Recommend policy and procedure changes for efficiencies. + Assistance to Customer Support Supervisor, Business Manager and Associate Director, as ... journals, 300 publishers to a customer base of ~3,000. The Customer Support Coordinator will join a team of exceptional professionals committed to bringing… more
- CACI International (Annapolis Junction, MD)
- …Work by the Washington Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its Maryland customers. ... Customer Facing Senior Manager Job Category:...for growth, recognition, and rewards. We provide the environment, support , and responsive, available management to nurture and stretch… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Whole Foods Market (Washington, DC)
- …we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce ... processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for … more
- Amgen (Washington, DC)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Global Customer Experience Business Product Management** **What you will ... Let's do this! Let's change the world! The Sr. Manager will lead the Business Product Management vertical within...lead the Business Product Management vertical within the Global Customer and Digital Experience Capability Center, part of the… more
- Wilson Language Training (Annapolis, MD)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Iron Mountain (Annapolis, MD)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... customers so they can optimize their activities using the product. The Digital Customer Success Manager role is responsible for the successful continuation of… more
- Under Armour, Inc. (Annapolis, MD)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Michaels (Timonium, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Winland Foods (Annapolis, MD)
- … customer -supplier scorecard metrics. + Engages director/commercial leadership to support customer initiatives. + Proactively identifies opportunities to ... The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be… more
- DealerOn, Inc. (Rockville, MD)
- …Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The CSM's overall ... to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. This is a remote, mid-level… more
- Amazon (Columbia, MD)
- …for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This ... industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage,...customer experience. This role is an opportunity to support US Government missions while helping AWS to innovate… more
- Michaels (Timonium, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Michaels (Washington, DC)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- PagerDuty (Baltimore, MD)
- …at PagerDuty, discover opportunities, and sign-up for job alerts! The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in… more
