- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 3 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 3 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 1 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 1 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...identified and corrected in a timely manner. + Provide first- level telephone, email, and web support for computer systems,… more
- National Gallery of Art (Washington, DC)
- …As the IT Specialist , you will: Process Improvement: Continuously evaluates help desk operations and suggests improvements for efficiency, user satisfaction, ... Summary The Help Desk Manager is responsible for...year of experience, equivalent in responsibility to the GS-12 level in the Federal service, providing user support for… more
- NuAxis Innovations (Washington, DC)
- …and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident ... **Tier II Service Desk Specialist ** Location **Washington, DC** \#...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... the Documentum System Administration module as required. + Provide Help Desk support services to the SLES...+ Location:Rockville, MD + Type of environment:Office + Noise level :(Low, Medium, High) Low + Work schedule:Schedule is day… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... escalating tickets as necessary to the appropriate support teams. + Support program- level Service Desk functions to include evaluating, processing/resolving, and… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...Spring, MD + Type of environment: Office/Hybrid + Noise level : Medium + Work schedule: Schedule is day shift… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Koniag Government Services (Washington, DC)
- …(KET),** a Koniag Government Services company, is seeking anInformation Technology Support Specialist Level I to support **KET** and our government customer ... Emerging Technologies LLC is seeking an Information Technology Support Specialist Level I to provide customer support...implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem… more
- Koniag Government Services (Washington, DC)
- …(KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our government customer in ... LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced customer...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- Choice Hotels (North Bethesda, MD)
- …world's largest lodging franchisors, has an exciting new opportunity as our IT Support Specialist 2 in the Desktop Services Team. Desktop Services is the team that ... supports hardware for end-users at the Enterprise level , supports patching, imaging, and software packages. As a...team, you will be responsible for making sure that desk set-ups are completed for new hires, working out… more
- Chenega Corporation (Washington, DC)
- …client support + Perform account creations, modifications, and deletions + Provide direct multi- level help desk support and troubleshooting of all hardware ... **Req ID:** 35271 **Summary** **IT Specialist III** **Joint Base Anacostia Bolling (JBAB)** **Washington...cutting-edge technology and take your career to the next level ! At Cyberstar, we aim to analyze and boost… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... **Req ID:** RQ191847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Our work depends on Communications Specialist Advisor joining our team. HOW… more
- ERP International (Washington, DC)
- …- Disability and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Travel help desk support + Knowledge of and experience in applying HHS ... Regulations (FMR). + Researching and interpreting the FTR + Travel System Operations/ Help Desk /Training + Reviewing manually and system generated travel… more
- Insight Global (Hanover, MD)
- …for providing Tier 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, ... of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They...5+ years of experience in system administration - IAT Level 2 - Experience creating and responding to tickets… more
- Calhoun International, LLC (Washington, DC)
- …trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), in ... within 2 years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...have current Active DOD Security Clearance at the Secret Level or higher + Knowledge of IT operations in… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of the… more