- CosmoProf (Washington, DC)
- …accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational ... Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent customer… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Cornerstone onDemand (Baltimore, MD)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement ... strategies. This role blends customer success management with value engineering principles, ensuring that customers maximize their return on investment (ROI)… more
- Dodge Construction Network (Annapolis, MD)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member ... realize value through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer … more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... ideal candidate will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... experience + Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success + Proficiency in quickly learning and understanding… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Windstream Communications (Annapolis, MD)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- EBSCO Information Services (Annapolis, MD)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …desired (ie, Medical Technologist, Lab Manager ) + 7+ years' experience in Customer Success or equivalent history of increasing customer satisfaction, ... their strategic goals through BD products, services, and intellectual capital. **Inspire Customer Success Across Lab Automation** + Creates and drives a… more
- Wabtec Corporation (Annapolis, MD)
- …with?** The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers. This entry-level ... **How will you make a difference?** The role combines elements of customer success management and strategic account executive responsibilities, with an… more
- Sedgwick Government Solutions (Bethesda, MD)
- Job Details Client Success Manager - Federal Programs (Hybrid) 2024-1373 Bethesda, Maryland, United States Client Services Full Time Description **Overview - ... Client Success Manager - Federal Programs (Hybrid)** To...Responsibilities** + Perform duties including direct account management and customer service for assigned clients. + Develop and maintain… more
- Norstella (Annapolis, MD)
- Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID: R-1016 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Principal, Technical Success Manager - Public Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- GCG (Annapolis, MD)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Cengage Group (Baltimore, MD)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Customer Success Consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...- + Ability to work as a consultant, project manager , account manager , and data analyst. +… more
- Nutanix (Annapolis, MD)
- …feedback and foster long-term relationships. In this leadership role, you'll drive customer success , loyalty, and business partnerships by nurturing strong ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...customer marketing, with a proven track record of success in driving customer engagement and managing… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
