- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Other **Job Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery ,ITIL Framework,IT ... delivery for GDIT's Customers. Make a strategic and operations impact for all customer experience matters...self- service capabilities + Manage service delivery and performance across global operations +… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …essential functions of the job with or without reasonable accommodation. **Summary** The Director, Service Delivery and Operations is a highly skilled senior ... to meet the highest standards of safety, reliability, and customer experience. The ideal candidate will: + Direct end-to-end...The Director is responsible for leading all aspects of Service Delivery and Operations activities… more
- Cardinal Health (Annapolis, MD)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- Ensono (Annapolis, MD)
- …strong relationships with client leadership to facilitate effective project and service delivery and client satisfaction. **Key Responsibilities:** + **Strategic ... on key account health metrics and risks. + Champion innovation in service delivery , including adoption of automation, cognitive solutions, and DevSecOps… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more
- Oracle (Annapolis, MD)
- …Project Manager (TPM) - Hardware Delivery to oversee the delivery , configuration, deployment, and lifecycle management of self- service badging kiosks, ... Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations , the TPM's primary focus is to ensure robust, scalable, and efficient… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
- Zoom (Annapolis, MD)
- …-facing teams, including onboarding, success planning, QBRs, renewal management, and service delivery checkpoints. + Defining and operationalize KPIs such ... Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the… more
- Oracle (Annapolis, MD)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... product vision, strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research and competitive analysis… more
- Amazon (Jessup, MD)
- …2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- NTT America, Inc. (Baltimore, MD)
- …these solutions. Candidates proposed for this role would have managed a network operations center supporting a service provider network. **About NTT DATA ... organization, apply now. We are currently seeking a NOC Delivery Manager to join our team in Baltimore, Maryland...as the single point of contact for all NOC operations , service restoration, and incident escalation-available 24x7,… more
- Sherwin-Williams (Landover Hills, MD)
- …meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to ... complete, packed correctly, and safely delivered to the correct customer . Drivers are accountable for customer satisfaction...history is necessary to protect the business and its operations and reputation and is necessary to protect the… more
- Fluor (Washington, DC)
- …space planning, and quality initiatives. + Ensure contract compliance by aligning service delivery with customer requirements, corporate policies, and ... can leverage their technical experience and tools to streamline service delivery by creating an environment of...feel empowered and able to do their jobs. The Service Operations Manager is responsible for up… more
- Koniag Government Services (Washington, DC)
- …play a crucial role in driving operational excellence and ensuring high-quality customer service delivery . **Essential Functions, Responsibilities & Duties ... opportunities + Develop and implement data-driven solutions to enhance service delivery + Travel for meetings and...with federal grant management and compliance + Background in customer service operations and improvement… more
- Southern States Cooperative, Inc (Westminster, MD)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum ... multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing, sales and service … more
- Amazon (Jessup, MD)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer . ... entire AWS organization to bring access to product and service teams, to get the right solution delivered and...right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who is… more
- Ricoh Americas Corporation (Baltimore, MD)
- …suite and other computer operations . + Demonstrated with prior experience in customer service or related fields. + Commitment to personal growth and ... **Job Title: Area Customer Service Coordinator** Summary: Join our...where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your… more
- Cardinal Health (Annapolis, MD)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible...engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable… more