- TEKsystems (Baltimore, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Leidos (Fort Meade, MD)
- …every opportunity. **Additional Notes:** + The Layer-1 Cabling Manager will report to the IT Service Delivery Manager and will work closely with ... implement remediation strategies. + Manage relationships with network equipment vendors and service providers. + Negotiate contracts and ensure that vendors meet … more
- TekSynap (Silver Spring, MD)
- …a culture of ownership, accountability, and high-quality service delivery . The IT Service Desk Manager will ensure superior customer service , ... and maintain ITIL-aligned processes and best practices, ensuring consistent and high-quality service delivery . + Proactively identify areas for improvement and… more
- SHI (Annapolis, MD)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Program Portfolio Manager Job ID: 250010...the operational and strategic levels as they apply to IT service delivery models. Assesses variables ... Statement** **The incumbent of this position functions as a IT Program Portfolio Manager with responsibility for...teams and any combination of work to faciliate the delivery of complex IT projects and programs.… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- General Dynamics Information Technology (Washington, DC)
- …Delivery and Integration Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear Security Administration. ... into opportunity as a ** Delivery and Integration Manager ** with GDIT. A career in enterprise IT...ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement,… more
- Microsoft Corporation (Washington, DC)
- …closely with Datacenter Operations and other engineering partners to define and implement IT service delivery processes, establish service level ... team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive...work, up to 50%. **Responsibilities** + Define and manage IT service delivery processes, including… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …or equivalent Six Sigma certification required and maintained. + Experience with an IT service provider, data center or SaaS preferred. **PHYSICAL REQUIREMENTS** ... and thrive. **Your day at NTT DATA** The Senior Manager , IT Project Management oversees the people...who lead internal information system-specific projects from initiation to delivery . Manages and prioritizes the project stream, working with… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Senior IT Project Manager (Administrator VI) Salary $84,229.00 - $136,003.00 Annually Location Baltimore City Job Type Full Time Job Number 0886-MDTA-08/2024 ... + Benefits Description Open to All Qualified Candidates EXECUTIVE SERVICE This position serves at the pleasure of the...to achieve these goals. Nature of Work: The Senior IT Project Manager is an integral role… more
- General Dynamics Information Technology (Washington, DC)
- …in ITIL v4 + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem Management ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Systems Manager ** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- W. R. Grace (Columbia, MD)
- …location, market, and business considerations. Job Description The IT Solution Manager is responsible for the successful delivery of the portfolio of ... Sr Solution Manager IT - Source to Pay...Sr Solution Manager IT - Source to Pay Apply now "...MM + Experience in Accounts Payables + 12+ years IT Systems Projects / Business Analysis / Service… more
- IBM (Baltimore, MD)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Delivery Manager (Sr. DM), you will lead a portfolio of project work ... Strong knowledge of HRIS systems (eg, PeopleSoft, Workday, or SAP) and service delivery tools. + Demonstrated experience with project reporting/financial… more
- Leidos (Fort Meade, MD)
- …delivery to the government. *Identify automation opportunities to drive improved service delivery . *Communicate orally, and in writing, detailed technical ... DISA and Fourth Estate Agencies and is seeking an IT Services Technical Project Manager located at...within budget. *Coordinate project tasks with team members, manage delivery team resources when developing schedules *Use project management… more
- Marriott (Bethesda, MD)
- …with vendors and other third parties to define enhancements, product changes, and delivery of solutions that work best for Marriott is also required. **CANDIDATE ... : + Undergraduate degree and/or equivalent experience/certification + 7+ years of IT leadership experience with a blend of deep technical knowledge and a… more
- Planet Technologies (Washington, DC)
- …managers deliver a wide range of technical projects. Responsible for successful service delivery and contract execution of engagements for various customer ... for a highly motivated individual to join our growing team as Senior IT Project Manager . In this role, you will be supporting impactful projects that make a… more
- SOS International LLC (Fort Meade, MD)
- **Overview** SOSi is currently seeking an experienced **Site Manager ** to join our team in Fort Meade, MD in support of IT , Engineering & Logistics. **Essential ... DoD and DINFOS policies. + Oversee the daily operations of service desk, network, security, applications development, project management, logistics, facilities, and… more