- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior - Tier 1** to ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult… more
- Amentum (Pikesville, MD)
- Amentum is currently seeking a ** Senior ** **Program Analyst, Acquisition Specialist ** to join our team in support of our customer, **Project Manager Intelligence ... Edge Node Pilots, Interoperability, and Integration (Hydra API, AIC/JTIC), Service Architecture and Implementation, S&T alignment and requirements, Mission Partner… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... brands around the world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks...system + (or) 2 years of experience on the service desk in a junior capacity with… more
- National Highway Traffic Safety Administration (Washington, DC)
- Summary You will serve as a Contract Specialist in the Office of Acquisition Management (OAM), responsible for negotiating and administering contracts, grants, ... mission of the National Highway Traffic Safety Administration. Responsibilities As a Contract Specialist , you will: Serve as a key focal point in negotiating the… more
- Anywhere Real Estate (Baltimore, MD)
- …up and have access to all CBR agent tools + Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup + Assist ... tier agents as requested. **Qualifications:** + 2 or more years customer service experience preferred; Prior Real Estate office experience strongly preferred. +… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at PMS 525 Program Office. Interacts with Training Site Lead and senior level stakeholders from the requisite Foreign Militaries and other government agencies… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- Deloitte (Washington, DC)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... ServiceNow Senior Consultant Are you interested in working in...as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), CISSP, CISM, or… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...mission critical team in support of a DoD joint service organization at the highest levels of the federal… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the daily… more
- TEKsystems (Annapolis Junction, MD)
- …Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support ... The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services,… more
- Truth Initiative (Washington, DC)
- …tools to help people quit tobacco use, ranging from mobile apps to full- service digital platforms, as well as conducting research to learn best strategies for ... On a monthly basis, they will assist the Digital Marketing Specialist with analyzing campaign performance. Requirements: Good communication skills, including writing… more