- Public Consulting Group (Annapolis, MD)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- City National Bank (Annapolis, MD)
- …reports for distribution to management. * Reinforces the application of superior customer service through their own example along with appropriate follow ... * SUPV BUSINESS SYSTEMS ANALYST* WHAT IS THE OPPORTUNITY?...Minimum 5 years of business systems experience. * Minimum 2 years of supervisory experience. *Skills and Knowledge* *… more
- Federal Trade Commission (Washington, DC)
- …senior staff and managers recognize as an authority in assigned area of service or practice delivery; Responsible for establishing objectives and goals in support of ... priorities, and regulation through employee focused performance management communication, customer focused communication, team building and knowledge sharing, fact… more