- Amazon (San Francisco, CA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (San Francisco, CA)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... Description At eero we pride ourselves in providing every customer a world class experience .Our mission is...serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior… more
- SAP (San Francisco, CA)
- …Management (CRM) domain. You will also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...benefit options for you to choose from. As a Senior Sales and Service Cloud Solution Advisor, you will… more
- CIBC (San Francisco, CA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions… more
- Walmart (San Bruno, CA)
- …our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You ... Position Summary What you'll do **Walmart CX Design - Senior UX Designer**...will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the… more
- Walmart (San Bruno, CA)
- …industry defining omni-channel ad experiences at scale to enhance the shopping experience for Walmart shoppers with better product discovery while also allowing ... fit you've been looking for. We're looking for a Senior Product Manager, Ad Experiences to innovate and deliver...role will lead various efforts in improving the Shopping experience with relevant, engaging ads. The ideal candidate will… more
- Amazon (San Francisco, CA)
- … music and culture within a vibrant community of fans. We are looking for an experienced Sr . Product Manager to lead the Home CX team in Amazon Music. The Home ... lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is...* Determine KPIs and vision for Amazon Music Home experience * Analyze customer research and data,… more
- Pfizer (South San Francisco, CA)
- …create business impact. **PREFERRED QUALIFICATIONS** + Advanced degree preferred. + Experience launching disruptive innovation in a customer -centric industry. + ... in managing and optimizing PFA to provide the best possible user experience . This role will collaborate with cross-functional teams, including product management, … more
- Amazon (San Francisco, CA)
- …fellow UX Designers both within Prime Video and across Amazon to evolve the customer experience . You will inspire and mentor UX practitioners and partners, ... started. The Prime Video Enterprise Design team is seeking a problem-solving, customer -obsessed Senior UX Designer to design end-to-end experiences for studios,… more
- Amazon (San Francisco, CA)
- …to refine the integrated marketing strategy and services roadmap. About the team The Customer Experience team is a driving force behind creating an unmistakable, ... Description The Senior Program Manager will be responsible for leading...through actionable intelligence and human-centric design. We elevate the customer experience by orchestrating consistent, responsive, and… more
- SAP (San Francisco, CA)
- …and services, specifically within the commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer Journey. You will play a ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...benefit options for you to choose from. As a Senior Commerce Solutions Advisor, you will be responsible for… more
- Microsoft Corporation (San Francisco, CA)
- …Microsoft 365, Microsoft Copilot and Microsoft Viva. As a member of the ODSP Customer Experience Engineering (CXE) Team, you will be embedded as an integral ... Your primary responsibilities as a **Principal Data Scientist - Customer Experience Engineering** will include analyzing ...through data-driven models. + Represent the Voice of the Customer (VoC) to senior leadership, crafting and… more
- Amazon (San Francisco, CA)
- …subject matter expert for our product, engineering, marketing, and customer experience teams, and provide escalation support to senior leadership. By ... team, you will collaborate closely with Engineering, Product, and Customer Experience teams to identify and resolve...Experience teams to identify and resolve issues, mentor CX agents, and ensure the successful transition and performance… more
- Evolv Technology (San Francisco, CA)
- …impactful and exciting? Do you have a passion for delivering top-notch customer service while working hands-on with cutting-edge security technology? As a Field ... and independent situations to ensure Evolv, you, and your customer are set up for success. + Be developing...interpersonal relationships with teammates, and other members of Evolv's CX organization. + Have a strong understanding of the… more