- The Hertz Corporation (Frankfort, KY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Frankfort, KY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Frankfort, KY)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- BP Americas, Inc. (Louisville, KY)
- …managing vendor relationships, optimizing pricing and promotional strategies, and enhancing the customer experience . The Category Manager will collaborate ... & Products **Job Family Group:** Retail Group **Job Description:** The Fresh Food Manager will work to further develop, expand, and drive the fresh food program.… more
- Capital One (Frankfort, KY)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Humana (Frankfort, KY)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Frankfort, KY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Frankfort, KY)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Frankfort, KY)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Cornerstone onDemand (Louisville, KY)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success** . This role will report to the AMER Customer Success ... and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work cross functionally...and Customer Success + 4+ years of Customer Success experience + Experience … more
- RELX INC (Frankfort, KY)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- Cardinal Health (Frankfort, KY)
- …driving the development and implementation of data-driven solutions that enhance the customer experience . We seek an innovative, customer -focused ... We currently have a career opening for an Account Manager Data Consultant of Customer Success ....and resolve backend issues affecting data accuracy, reporting or customer experience . + Identify and resolve … more
- UKG (Frankfort, KY)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Frankfort, KY)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Frankfort, KY)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Honeywell (Louisville, KY)
- …**click here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** As a **Sr. Customer Marketing Manager ** here at Honeywell, ... you will impact the company significantly by leveraging your extensive experience in customer marketing to drive the development and execution of strategic… more
- Honeywell (Louisville, KY)
- …POSITION** We are seeking a highly motivated and experienced **Sr. Marketing Event Manager ** to join our team. The successful candidate will be responsible for ... This is a great opportunity to join and support a fast-moving customer marketing function within Honeywell's Building Automation business. You will report directly… more
- ADP (Louisville, KY)
- …improvement of overall client relationships including client satisfaction and client experience . Understand the perspective of the client and takes proactive steps ... client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and… more
- Walgreens (Shelbyville, KY)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Louisville, KY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more