- NY State Solar (Manhattan, NY)
- Escalations Specialist Manhattan, NY Apply for this job Escalations Specialist Compensation: $55K-$65K per year Job Type: Full-Time, Monday - Friday. NY ... to helping New York become economically and environmentally sustainable. A Escalations Specialist will address high-priority customer concerns, ensuring that… more
- WTW (New York, NY)
- …delivery (GSD) + Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist ) on escalations + Gather and receive all client information ... those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The...Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential… more
- Acosta Group (New York, NY)
- **DESCRIPTION** The **Future Full-Time Google Tech Specialist ** will assess customer support needs, troubleshoot, or diagnose issues and thoroughly explain potential ... alternative support solutions in **Google's newest retail store** . The Tech Specialist will provide assistance for customer product post-sale set up support, manage… more
- SHI (Somerset, NJ)
- **Job Summary** The Microsoft Customer Success Specialist will work closely with thePublic SectorMSAccount ExecutiveTeam. This is akey initiative toretain existing ... service and compelling valueon a daily basis.The Microsoft Customer Success Specialist will besupportingour goals forempowering customers to maximize their IT… more
- Weill Cornell Medical College (New York, NY)
- Title: Web Operations and Support Specialist Location: Midtown Org Unit: Web Operations Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: ... Hired for NYC Offices **Position Summary** The Web Operations and Support Specialist is responsible for managing daily operations and providing technical support for… more
- Lincoln Financial Group (Trenton, NJ)
- …**The Role at a Glance** We are excited to bring on a **Relationship Management Specialist ** for our Local Market Account Management Team. In this role you will be ... and/or Houston, Texas** . _Background Details_ As a Relationship Management Specialist , you will be responsible for building and maintaining relationships with… more
- NTT America Solutions, Inc. (Trenton, NJ)
- …and thrive. **Your day at NTT DATA** The role of Telecommunications Specialist has the core responsibility of acquiring and processing orders for telecommunications ... manner according to standard business procedures. + Assists with client or vendor escalations + Identifies any IT related issues and communicate them effectively via… more
- NTT America Solutions, Inc. (Trenton, NJ)
- …can grow, belong and thrive. **Your day at NTT DATA** The ERP Specialist is a seasoned subject matter expert, responsible for supporting, troubleshooting and ... drives the upgrades, updates, configuration, and administration of ERPs. This specialist owns the testing and troubleshooting of functionality of installed system… more
- NTT America Solutions, Inc. (Trenton, NJ)
- …upgrades, updates, configuration, and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This ... for system processes and workflows. + Support end users from tier 1 escalations in a timely manner. + Collaborate with cross-functional teams to gather requirements,… more
- Dow Jones (New York, NY)
- …Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). **About the Role** The Sr.Ad Ops Specialist is a key member of the Strategic Planning & Delivery team, responsible for ... to ensure revenue recognition. Field and coordinate resolution of issues and escalations . * Ensure quality assurance, review, test and schedule campaigns in one… more
- DoorDash (New York, NY)
- …diving into the details, and providing actionable plans to triage and resolve escalations . + You are technically savvy - You possess technical acumen and are ... comfortable navigating engineering terminology, translating it into practical business understanding. + You are a relationship-builder - You excel at building relationships and can influence and motivate individuals at all levels, both internally and… more
- Sunrun (Trenton, NJ)
- …+ Coach and mentor vendor relations specialists + Responsible for vendor account escalations + Learn how to motivate and lead each vendor relations specialist ... team + Create and maintain a weekly vendor relations specialist schedule + Manage the vendor workflow with multiple...Objective Key Results. + Handle and root cause account escalations caused by vendor quality issues. Communicate effectively and… more
- Wells Fargo (New York, NY)
- …pricing and portfolio profitability, risk events and issues, customer escalations , roadmap backlog prioritization, product collaterals, etc. for the Payables ... the Payables team, broader Global Treasury Mangement Product team, and Product Solution Specialist team to support delivery of Product strategy, P&L and roadmap. +… more
- Wells Fargo (New York, NY)
- …pricing and portfolio profitability, risk events and issues, customer escalations , roadmap backlog prioritization, product collaterals, etc. for the associated ... with other members of the Payables team, Digital Product team, and Product Solution Specialist team to support delivery of Product strategy, P&L and roadmap. + Work… more
- Bank of America (New York, NY)
- …opportunities that enhance the client experience. **The Role** The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients ... to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage + Drives the organization and recording of client… more
- Amazon (West Windsor, NJ)
- …Applicant Tracking System and various other technologies. * Lead resolving candidate escalations by identifying and resolving issues. * Assist with development and ... of resources. * Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to… more
- TD Bank (New York, NY)
- …at the bank. The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity ... customer types and associated activity. **Depth & Scope:** + Specialist level professional role requiring in-depth knowledge/expertise in AML/ATF/Sanctions/ABAC and… more
- State of New York Mortgage Agency (New York, NY)
- …in accordance with program guidelines. + Oversee, train and support Document Specialist team performing final document reviews, which include physical and digital ... paid in full loan files. + Update loan records with status. + Communicate with escalations , problems and/or issues for resolution to supervisor. + Log in to the 800… more
- MetLife (New York, NY)
- …Deepen second sale participation by partnering with Voluntary Communication Specialist teams to drive enhanced communication strategies and participation on ... growth across the book of business. Manage service escalations and identify new solutions to enhance Pet service across the Group implementation and service… more