- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... Trust Clearance** to support TGS and our government customer in Baltimore, MD. **_Monday through Friday, 830am to 5pm. This role may require travel to Falls Church, VA as needed as well as other surrounding customer sites._** We offer competitive compensation… more
- Centers for Medicare & Medicaid Services (Woodlawn, MD)
- …the private or public sector, to include: Managing agile processes, analyzing help desk operations, customer relationship tools (eg Salesforce, ServiceNow, ... Division of Medicare Systems Support (DMSS). As a IT Specialist (Systems Analysis), GS-2210-12, you will develop, maintain, and...Qualtrics), or IT help desk metrics to identify trends and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Guardian Life (Annapolis, MD)
- …continued growth and creation of client and advisor solutions, we aim to help Field Representatives grow and diversify their practices, clients, and income streams. ... The Annuity Specialist is an integral part of Park Avenue Securities....case support, FR book analysis and segmentation assistance (to help FRs identify and parse out Annuity opportunities), pre… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers. + Limited domestic… more
- Deloitte (Baltimore, MD)
- …support, systems administration, and mobile device support. At least one year of providing help desk support specifically for mobile devices. + At least five ... years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and mobile device...+ Certifications + Security + + Microsoft Certified Technology Specialist (MCTS) + Microsoft Certified Systems Administrator (MCSA) The… more
- Johns Hopkins University (Baltimore, MD)
- …working in an educational environment. + Experience with A/V at live events. + Help desk experience. + Excellent interpersonal skills to support work with both ... described, with attention to detail in transcribing communications into help desk ticketing systems. + Must possess...required within 6 months of hire.** + Certified Technology Specialist (CTS). + Microsoft Technology Associate (MTA). + Apple… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... FSP level clearance with the Maryland customer. Certified Technology Specialist (CTS), CTS-Installation, CTS-Design certification is desired. The following skills… more
- Prime Therapeutics (Annapolis, MD)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... - Remote **Job Description** As a Bilingual Member Service Specialist , you will be a part of our **100%...will provide support and assistance to our callers to help them get the medicine they need to feel… more
- Leidos (Fort Meade, MD)
- …related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems. + Provide first-level contact with customers, to ... Certified Internet Associate-Junos Certification (JNCIA-Junos). + Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT). + Cisco… more
- Morgan Stanley (Baltimore, MD)
- We're seeking someone to join our team as a Futures specialist in Wealth Management Operations to provide services and management oversight in connection with the ... industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their… more