- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD...complete support to the end user from the Service Desk ticketing system + Performs technical functions such ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government...identifying, troubleshooting, resolving, and escalating issues with multiple operating systems to include, but not limited to: initial setup,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking System ,Troubleshooting ... to other IT systems , create and maintain user accounts + Create help desk tickets in the designated ticket tracking system , provide an intimal… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- Centers for Medicare & Medicaid Services (Woodlawn, MD)
- …regarding IT system or process improvements; Overseeing the resolution of help desk incidents impacting multiple users and collaborating with multiple ... Systems Solutions Group (ESSG), Division of Medicare Systems Support (DMSS). As a IT Specialist ...or public sector, to include: Managing agile processes, analyzing help desk operations, customer relationship tools (eg… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems , complex software, or networked and/or wireless systems .… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- NCR VOYIX (Annapolis, MD)
- …and unique platform to help navigate, simplify and run our customers' technology systems . Our customers are at the center of everything we do. Our mission is to ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,… more
- Deloitte (Baltimore, MD)
- …for mobile devices. + At least five years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and mobile device support to a ... At least five years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and...+ Certifications + Security + + Microsoft Certified Technology Specialist (MCTS) + Microsoft Certified Systems Administrator… more
- Johns Hopkins University (Baltimore, MD)
- …what is being described, with attention to detail in transcribing communications into help desk ticketing systems . + Must possess strong interpersonal ... calls and documents work efforts in a ticketing system . Ensure timely attention to requests to meet service...environment. + Experience with A/V at live events. + Help desk experience. + Excellent interpersonal skills… more
- Synergy ECP (Annapolis, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... microphone systems and configurations. + Design and installation of audio support systems . + System integration. + Custom fabrication of parts and cables. +… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems . + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more
- Select Medical (Hunt Valley, MD)
- …we believe in delivering an excellent patient experience - starting at the front desk . We are seeking an office assistant to maintain the overall appearance of our ... center and assist front desk staff with administrative tasks. **Responsibilities** + Answer and...accurate patient files, electronic medical records (EMR) and billing system information. + Prepare patient intake forms prior to… more
- Prime Therapeutics (Annapolis, MD)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... - Remote **Job Description** As a Bilingual Member Service Specialist , you will be a part of our **100%...will provide support and assistance to our callers to help them get the medicine they need to feel… more
- Morgan Stanley (Baltimore, MD)
- We're seeking someone to join our team as a Futures specialist in Wealth Management Operations to provide services and management oversight in connection with the ... industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their… more