- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and experience; +… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist to join our team at the Aberdeen Proving Ground, Maryland. + Must be ... + Non-remote (relocation incentive available) The Computer User Support Specialist will provide Tier 2 concierge-like support to more...of relevant experiencin lieu of degree. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more