- NTT America Solutions, Inc. (Annapolis, MD)
- …with general direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated incidents/requests in a ... unique and complex client environments. + Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and...VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / … more
- Microsoft Corporation (Elkridge, MD)
- …in Microsoft Teams and Teams telephony solutions (or similar technologies) that will partner with customer business decision makers and IT teams to understand their ... professional learning and development plan in alignment with and support from their manager . Role models effective technical readiness. Acts as a mentor and role… more