- TEKsystems (Catonsville, MD)
- Description: The Service Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience + 1-2 years of experience working with… more
- General Dynamics Information Technology (Annapolis, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** CompTIA...Desk Technician III with GDIT. A career… more
- Koniag Government Services (Baltimore, MD)
- …Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... and all steps to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** + To perform this job… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …and system administrators to provide complete support to the end user from the Service Desk ticketing system + Performs technical functions such as system ... as required. Convert Portal tickets to Remedy when RNEC/Army Enterprise Service Desk escalation is required. REQUIRED DEGREE/EDUCATION/CERTIFICATION: High school… more
- Koniag Government Services (Baltimore, MD)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications:** It is required that the Field Service Technician have the following qualifications: +… more
- Glory Global Solutions (Baltimore, MD)
- Field Service Technician - Baltimore, MD City/State Baltimore, MD Location United States/Field based Department Service - Field Service Apply Now ... the future of business transformation. ROLE PURPOSEAs a Field Service Technician , you are the face of...this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A company… more
- Johns Hopkins University (Baltimore, MD)
- …team player. The candidate will be organized and provide an excellent customer service experience for clients. Attention to detail, customer service focus and ... in a ticketing system. Ensure timely attention to requests to meet service level agreements. + Diagnose technical problems through discussions with client; identify,… more
- TEKsystems (Annapolis Junction, MD)
- …ANNAPOLIS JUNCTION, MD* Our client has an immediate need for a PC Technician , located in Annapolis Junction, MD. Under general supervision, the candidate will ... The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services,… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- Johns Hopkins University (Baltimore, MD)
- …schedules for events and university closings. + Travel to offsite locations to service door access devices at Eastern, Peabody, SOE, and Hopkins Bloomberg Center in ... used by the card office. Suggest alternatives that would increase service , reduce cost, and streamline operations. _Project Management/Installation_ + Meet with… more
- Johns Hopkins University (Baltimore, MD)
- …the card office. Offer suggestions on alternatives that would increase service , reduce cost, and streamline operations. _Project Management/Installation_ + Meet with ... Report and follow up on errors. + Respond to service requests for maintenance and support. + Routine maintenance...+ Two years of related experience, including some help desk experience. + Additional education may substitute for required… more
- Fresenius Medical Center (Baltimore, MD)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients,… more
- Fresenius Medical Center (Baltimore, MD)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- US Army Corps of Engineers (Annapolis Junction, MD)
- …Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... Network Administration. **Clearance Level** + TS/SCI w/FS Poly **Required Certification** + Must possess one of the following certifications: CAP; CND; Cloud+; GSLC; Security+ CE; or HCISPP. **Other Job Specific Skills** + Must be able to communicate… more