• Tier 1 Support Desk

    Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
    …a short video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance… more
    Huntington Ingalls Industries (01/23/25)
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  • National Support Desk (CM/ECF)

    Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
    …to fill a Case Management/Electronic Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help ... Duties and Responsibilities (including but not limited to the following): * Provide Tier 1 support for CM/ECF * Utilize ITSM tool to create or… more
    Huntington Ingalls Industries (01/18/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
    Kaizen Approach, Inc (11/06/24)
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  • Tier 1 Help Desk

    Koniag Government Services (Baltimore, MD)
    …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... Trust clearance to support **TGS** and our government customer in Baltimore, MD....holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified… more
    Koniag Government Services (11/16/24)
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  • Service Desk Tier 1 .5

    TEKsystems (Halethorpe, MD)
    …and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of experience working with "help desk ticketing tools" ie Service ... Top Skills Details call center customer service,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience… more
    TEKsystems (01/20/25)
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  • Help Desk Technician Level 1

    General Dynamics Information Technology (Annapolis Junction, MD)
    …for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1 /Level 1 support . Provides phone and in person support ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support ,Remote...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile… more
    General Dynamics Information Technology (12/12/24)
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  • Help Desk Specialist Level 0

    General Dynamics Information Technology (Annapolis Junction, MD)
    …for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1 /Level 1 support . Provides phone and in person support ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Standard Operating Procedure (SOP),Tracking...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile… more
    General Dynamics Information Technology (12/12/24)
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  • IT Help Desk Specialist

    Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
    …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk support to C5ISR personnel. Support includes, but… more
    Alaka'ina Foundation Family of Companies (12/25/24)
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  • Help Desk Level 0 (Pipeline) - TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a small team providing service availability ... monitoring and help desk support for internet-like collaboration services hosted...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests… more
    COMSO, Inc (01/15/25)
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  • Help Desk Support

    TekSynap (Fort Meade, MD)
    …CI Polygraph **Preferred / Desired Skills:** + Experience with VTC scheduling / troubleshooting + Tier 1 support experience + Experience with JIRA and Remedy ... a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD. TekSynap… more
    TekSynap (01/08/25)
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  • Linux Help Desk Administrator

    BAE Systems (Annapolis Junction, MD)
    **Job Description** **Linux System Administrator I/II (Desktop)** Roles & Responsibilities: Tier I/II professionals in this category support foundational aspects ... **Required Education, Experience, & Skills** Years of Experience: + 1 -5 years experience in help desk , account...education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life,… more
    BAE Systems (11/14/24)
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  • Helpdesk Technician - Tier II - TS/SCI w.…

    General Dynamics Information Technology (Elkridge, MD)
    …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
    General Dynamics Information Technology (12/17/24)
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  • Athenix Systems Administrator

    Athenix Solutions Group, LLC (Annapolis Junction, MD)
    …security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... a variety of roles to maintain and provide technical support for diverse software and hardware systems assisting in...experience in some of the following areas? + Providing support to IT systems including day-to-day operations, monitoring and… more
    Athenix Solutions Group, LLC (01/07/25)
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  • System Administrator Level 1

    Jovian Concepts, Inc. (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... Candidate will be responsible for providing Linux System Administration support for the program. Required experience with Linux (Red...implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem… more
    Jovian Concepts, Inc. (11/19/24)
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  • System Administrator 1 - TS/SCI with Poly

    Amentum (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... team of passionate individuals. In this role you will support challenging, mission-critical projects that make a direct impact...implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem… more
    Amentum (12/17/24)
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  • System Administrator 1 - TS/SCI w POLY…

    Amentum (Fort Meade, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... team of passionate individuals. In this role you will support challenging, mission-critical projects that make a direct impact...implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem… more
    Amentum (12/30/24)
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  • System Administrator 1

    ARSIEM (Annapolis Junction, MD)
    …and operation of IT systems + Assist users in accessing and using IT systems + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, ... work with. ARSIEM is looking for a System Administrator 1 . This position will support one...for all client/server/storage/network devices, mobile devices, etc. + Provides Tier I (Help Desk ) and Tier more
    ARSIEM (01/15/25)
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  • System Administrator 1

    CACI International (Fort Meade, MD)
    support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution ... this role, you will get the opportunity to provide support and maintain government IT systems that help ...users in accessing and using IT systems + Provide Tier 1 (Help Desk ) and… more
    CACI International (11/15/24)
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  • System Administrator Level 1 (Fort Meade,…

    Ops Tech Alliance (Fort Meade, MD)
    …you. **Responsibilities** + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) + Provide support for identification, diagnosis and resolution of IT ... System Administrator Level 1 (Fort Meade, MD) **System Administrator Level ...Poly Required OTA is seeking System Administrators to provide support for implementation, troubleshooting and maintenance of Information Technology… more
    Ops Tech Alliance (12/31/24)
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  • System Administrator

    Synergy ECP (Columbia, MD)
    System Administrator Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+21046) Description Level 1 System Administrator Provides support for implementation, ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem… more
    Synergy ECP (10/30/24)
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