- Penske Logistics (Petersburg, VA)
- …You set an example and informally mentor others while learning from your manager . You are trusted to work independently while doing major and minor repairs, ... is this job awesome? For starters, your skills and experience are recognized. You ll get to work on...preferred * The ability to solve problems * Excellent customer service skills and communication skills * The ability… more
- Penske Logistics (Petersburg, VA)
- …while continuing to grow your skills from learn from other experienced techs and your manager . Why is this job awesome? For starters, your skills and experience ... our top priorities. Yes, we know you have technician experience under your belt, and we ll leverage that....required * The ability to solve problems * Excellent customer service skills and communication skills * The ability… more
- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Richmond, VA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Capital One (Richmond, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- American Pest (Richmond, VA)
- …American Pest is currently looking for a true "Service Leader" to take the role of Customer Service Manager out of our Richmond office to lead a new, growing ... + Opportunities for advancement What You'll Do As a Customer Service Manager with American Pest, you'll...ability to work onsite 5 days per week + Experience leading teams in high-volume customer environments… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Capital One (Richmond, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...roles, you'll learn the essentials of being a product manager , and we'll invest in you to grow in… more
- Capital One (Richmond, VA)
- Manager , Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get excited about process management and creative problem solving?** We are ... a highly skilled and proactive ** Manager , Process Manager ** to support our Customer Resiliency, Recoveries...product **** **Basic Qualifications:** + Bachelor's Degree or Military experience + At least 5 years of experience… more
- UKG (Richmond, VA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Richmond, VA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Richmond, VA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Capital One (Richmond, VA)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- AutoZone, Inc. (Richmond, VA)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- Capital One (Richmond, VA)
- …will also take on other projects in the digital platform space, supporting customer experience and front end platform teams. **General Responsibilities:** + ... Business Manager - Experience Platform Analytics (XPA)...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- maurices (Midlothian, VA)
- …values. Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Part -Time/Full-Time to join our team located at our Store ... in our business. What you'll do: This Assistant Store Manager ( part -time and full-time) assists in the...least 18 years of age * 1 year of customer service experience required. Supervisory experience… more
- Capital One (Richmond, VA)
- Risk Manager - Change Experience As a Manager...in a team culture that is adaptive, inclusive and customer focused **Here's what we are looking for in an ... and half working virtually. **Basic Qualifications:** + Bachelor's Degree or military experience + At least 3 years of Anti-Money Laundering (AML) Compliance or… more
