- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Richmond, VA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Richmond, VA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Vontier (Richmond, VA)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- Capital One (Richmond, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management - DevX Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Intuit (Richmond, VA)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to grow ... to empower Accountants supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused on achieving the… more
- SHI (Richmond, VA)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- US Bank (Richmond, VA)
- …be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing ... benchmark to maximize the return we see from each new customer . Responsibilities include training new customers on products and technology platforms, monitoring … more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Capital One (Richmond, VA)
- Manager , Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get excited about process management and creative problem solving?** We are ... a highly skilled and proactive ** Manager , Process Manager ** to support our Customer Resiliency, Recoveries...influence skills to foster team alignment and drive process success + Partner with Strategy and Product partners to… more
- Zoom (Richmond, VA)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Zoom (Richmond, VA)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Norstella (Richmond, VA)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... Client Success Renewals Specialist Company: MMIT Location: Remote, United...client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent… more
- Confluent (Richmond, VA)
- … customer lifecycle from pre-sales through delivery to align business outcomes, clear success criteria, and customer success . Overall, the ideal candidate ... Streaming Platform. **About the Role:** As a Senior Practice Manager at Confluent, you will lead a team of...Architects and program managers. Build initial services direction, oversee customer success and satisfaction, and contribute to… more
- Oracle (Richmond, VA)
- …and elevate them to Senior Management. **Collaborate Cross Functionally and Enhance How Customer Success is Defined** : Create and contribute to an environment ... In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and...software and customer business models **Has Flexibility:** Customer Success is an evolving target and… more
- Confluent (Richmond, VA)
- …to align business outcomes, establish clear success criteria, and ensure overall customer success . The ideal candidate for this role should have a proven ... Data Streaming Platform. **About the Role:** As a Practice Manager at Confluent, you will lead a team of...to Architects and Program Managers. Establish services direction, oversee customer success and satisfaction, and contribute to… more
- CBRE (Richmond, VA)
- Data Center Project Manager Talent Community - Fredericksburg, VA Job ID 234951 Posted 20-Aug-2025 Role type Full-time Areas of Interest Construction, Data Centers, ... this platform as an expression of interest in any posted position at CBRE. The Project Manager (PM) will be a lead member in our operations team and will drive the… more