- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Training Performance Optimization Program Manager is responsible for ... the Training and Quality department by analyzing training performance data and developing actionable optimization strategies. This role requires strong… more
- DISH Network (Englewood, CO)
- …, for assigned areas of responsibility + Collaborate closely with CXO Training Creation, Performance Optimization , Operations, and site leadership to ... assigned contact centers and lines of business + Own and drive key training performance metrics, such as agent comprehension, experience, and post- training … more
- DISH Network (Englewood, CO)
- …brands and providing support to our field agents. **Job Duties and Responsibilities** The Training Performance Optimization Analyst II plays a crucial role ... to optimize training and quality programs and enhance agent performance + Collaborate with CXO training creation teams to enhance curriculum based on… more