- Hilton (Honolulu, HI)
- …the terms of the collective bargaining agreement if applicable\._ **Job:** _Call Center and Reservations_ **Title:** _Reservation Sales Agent \- Hilton Hawaiian ... Waikiki Beach Resort is looking for a Reservation Sales Agent \. Situated on 22 acres along Waikiki's broadest stretch...including a minimum of one year as a reservation agent \. Proficiency in computer skills and schedule flexibility are… more
- Travelers Insurance Company (Honolulu, HI)
- …four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. ... Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment...and changes, billing questions and technical support. -Responds to agent requests for quotes or changes to policies or… more
- Cardinal Health (Honolulu, HI)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...Role:** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of… more
- Carter's/OshKosh (Waipahu, HI)
- …ensure customer satisfaction, and uphold a positive brand image. This role typical reports into Call Center Support Manager and is based in our in our remote ... and monitor any and all exceptions. Communicates the occurrence and updates to the Call Center Floor and the management team as needed + Identify monitor,… more
- Hawaiian Airlines (Honolulu, HI)
- …for this position.** **Key Responsibilities** + Maintain outsourced contact center vendor's operational performance and workforce functions to ensure optimal ... Contact, etc.) and customer satisfaction data (NPS, OSAT, etc.) to identify agent efficiency, process improvement, guest experience, and cost savings opportunities +… more
- CGI Technologies and Solutions, Inc. (Honolulu, HI)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Sharecare (Honolulu, HI)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Sharecare (Honolulu, HI)
- …or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Rocket Software (Honolulu, HI)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... If you need special assistance or an accommodation while seeking employment, please call : ### or send an email to ###@rocketsoftware.com. We will make a… more