- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk… more
- CAI (Providence, RI)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- BJs Wholesale Club (Middletown, RI)
- …Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business acumen.… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... The SOC Incident Response Lead , serving as SOC Lead , is...Manage and coordinate the resolution of IT incidents and service requests from initial detection through closure + Oversee… more
- Marriott (Newport, RI)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Citizens (Johnston, RI)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... highly organized, decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As...IT incidents. As a critical member of our IT Service Management (ITSM) team, you will be responsible for… more
- Extra Space Storage (Johnston, RI)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- BJs Wholesale Club (Coventry, RI)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... accountable . + Acts with honesty and integrity and lead with the member in mind to address any...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more
- Cognizant (Providence, RI)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the Cognizant's Cloud,… more
- World Insurance Associates, LLC. (Lincoln, RI)
- …payroll & HR solutions. Position Summary Works independently, to provide support to lead service and/or Client Advisors, by following established workflows and ... & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable... most of the time, using a stand-up/sit-down adjustable desk . Exerting up to 10 pounds of force occasionally… more
- Fujifilm (Providence, RI)
- …This position requires interaction with development, marketing, sales, technical support, field service , the end user, outside vendors and all other service ... as they are released, often with limited training + Lead and coordinate First Of Kind deployments + ...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more
- H&R Block (East Greenwich, RI)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,...hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader… more
- Confluent (Providence, RI)
- …across Cloud Service Providers (CSPs) in partnership with R&D + Lead and develop a high-performing team, fostering career growth and operational excellence ... is seeking a seasoned Director of Cloud Finance to lead financial planning, analysis, and strategic decision support for...influence complex revenue deals in partnership with Sales, Deal Desk , and Accounting to achieve optimal revenue outcomes and… more
- St. George Tanaq Corporation (Providence, RI)
- …of the Chief Information Officer (HUD OCIO). The Senior Software Developer will lead design and delivery of enterprise software for HUD ADPS, providing technical ... position. Candidates must reside in the United States. **Responsibilities** + Lead end-to-end solution design, coding, code reviews, and integration for enterprise… more
- Ford Motor Company (Providence, RI)
- …+ Define and document the vehicle-level acceptance criteria for ADAS features + Lead / support the development of verification plans and verification methods + ... performance requirements + Cascade system-level requirements to functional partners + Lead /support the development and sign-off of ADAS features on vehicle programs… more
- Serco (Groton, CT)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and implement strategies to streamline operations and enhance productivity. + Lead and manage improvement projects from conception to completion, ensuring they… more
- BJs Wholesale Club (Warwick, RI)
- …Major Tasks, Responsibilities, and Key Accountabilities + Provides exceptional member service and promptly assists members as needed. Ensures the safety of ... safety, environmental and security standards. Informs management and help desk when any alarms are present. + Performs cash...accountable . + Acts with honesty and integrity and lead with the member in mind to address any… more
- BJs Wholesale Club (Warwick, RI)
- …for flawless execution and hold ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any ... Maintain a friendly and positive attitude. Members: + Deliver service excellence through all points of contact. + Resolve...determination on how to handle (via DDR or Membership desk ) + Maintains all club policies and procedures. Including… more
- Naval Sea Systems Command (Newport, RI)
- …0122) of NAVUNSEAWARCENDIV NEWPORT RI. Responsibilities You will serve as the Lead for processing Commercial and MILSTRIP Unmatched Disbursements (UMDs). You will be ... assist with development and maintenance of Vendor Pay forms, desk guides, process flows, and other documentation for internal...the pay band NT-03 (GS-09/10 equivalency) in the Federal service or equivalent experience in the private or public… more