- SUNY Upstate Medical University (Syracuse, NY)
- …in EPIC, ensuring accuracy and efficiency throughout the scheduling and registration process. This role requires strong communication, organizational, and customer ... service skills to maintain patient satisfaction and support clinical operations. Key Responsibilities + Schedule, cancel, and manage patient appointments in EPIC according to provider and office-wide scheduling protocols. + Accurately obtain and enter required… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Knowledge of EPIC appointment scheduling and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and ... enters information into EPIC. Capable of setting up accounts, adding and/or changing demographics and insurance information, understands procedures needed to ensure accuracy. Follows protocol to merge duplicates. Proficient in following provider preference… more