- Pearle Vision (Atlanta, GA)
- …franchises throughout Ohio, Indiana, Michigan, Colorado, Arizona, Pennsylvania, and Florida. The Call Center supports all locations. The website for Pearle ... to changes and exceptions at the discretion of senior management. JOB TITLE: Patient Call Center Representative REPORTS TO : Call Center Manager FLSA… more
- Molina Healthcare (Atlanta, GA)
- …is responsible for supporting total quality methods, processes, and procedures for the Call Center division. This position will help preserve service excellence ... through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and weaknesses using a Quality… more
- IQVIA (Atlanta, GA)
- **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide… more
- State of Georgia (Fulton County, GA)
- Call Center Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64454/other-jobs-matching/location-only) New Hot Administrative & Operations ... Educators! TRS is currently hiring for the following position: Customer Care Agent ( Call Center ) Salary is low 40s **This is a hybrid remote position that is… more
- IQVIA (Atlanta, GA)
- Sr Level Call Center Support Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that ... global device manufacturing company, we are actively searching for Sr Level Call Center Support to deliver on our commitment to serve patients. Responsibilities… more
- US Bank (Atlanta, GA)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for ... Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- Pearson (Atlanta, GA)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... **Overall Functions and Responsibilities:** + These positions will include shifts which cover center hours from 7am to 9pm Monday through Friday and 9am and 5pm… more
- Chicken Salad Chick (Atlanta, GA)
- …and information requests. Requirements + 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. ... + Basic competency in Microsoft Suite (Outlook, Word, PowerPoint). + Previous experience with SAP or other Order Management Systems is advantageous but not mandatory. + Familiarity with Salesforce.com is a plus but not required. more
- Hilton (Atlanta, GA)
- …contact center data to identify trends and using metrics to improve call center processes + Experience managing multiple departmental projects from concept ... and innovations\. It is critical to understand the contact center business and the ability to partner with teams...\(2\) years of experience working in a high\-volume contact center that handles inbound and outbound communication via telephone,… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …any equivalent combination of training, education, or experience. + Related experience in a call center environment. + Able to work a flexible schedule (nights, ... Job Title: Communication Center Coordinator Department: Operations Reports to: Landside Operations...Salary: $45,792 FLSA Status: Non-Exempt Position Summary: The Communication Center Coordinator is responsible for management and coordination of… more
- Securitas Security Services USA, Inc. (Lithia Springs, GA)
- …Officer positions are highly sought after. If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring this role is a ... **Data Center Security Officer** The Data Center Security Officer maintains security and safety of people and property to the Datacenter. Identifies and… more
- Sedgwick (Atlanta, GA)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY PURPOSE** : To… more
- Amazon (Atlanta, GA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- NCR Atleos (Atlanta, GA)
- …improvement in processes, technology, and service delivery. Develop monthly, quarterly, and annual call center goals and action plans. + **Innovation** : Stay ... related field. + Advanced degree (MBA or equivalent) preferred. + Certified Call Center Manager (eg CCCM) or equivalent qualification is a plus. + **Experience**… more
- Vaco (Atlanta, GA)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from ... our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the… more
- Evolent (Atlanta, GA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- CVS Health (Atlanta, GA)
- …assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical ... + Familiarity with brief therapy models and Motivational Interviewing + Call Center work experience preferred + Ability to establish and maintain rapport… more
- Intuit (Atlanta, GA)
- …could be an exciting role for you. What you'll bring + Prior experience working in a call center environment . Knowledge of call center technologies - ... (NLP) models using large language models (LLMs) like GPT-3 to analyze call center conversation transcripts and identify key themes, topics, and sentiment +… more
- TEKsystems (Atlanta, GA)
- …Those numbers are provided to them. Skills csr, Customer support, Data, Customer service call center , funding, Inbound call , Customer service, Order entry, ... center , Data entry Top Skills Details csr,Customer support,Data,Customer service call center ,funding Additional Skills & Qualifications * Strong attention to… more
- TEKsystems (Atlanta, GA)
- …accounts * Work primarily through proprietary systems, but receive calls through Cisco Call Center , utilize Pershing as their clearing house Skills Wealth ... fund, Financial services, Banking, brokerage, brokerage banking, Customer service oriented, Call center , Microsoft office, series 63, Brokerage operations… more